zhulien Posted October 6, 2005 Posted October 6, 2005 Hi All, I have setup my shop using oscommerce and the majority of things seem to working very well. Email though is still a bit of a puzzle. As sendmail is the only method to send emails using oscommerce, I have installed sendmail. I have connected my email client (on another machine) to read the mailbox of the linux machine so that it can collect any emails sent to me. For some reason oscommerce 'normal' emails don't work though, the only emails I get are the 'also send emails to' which has the same email address on the linux box. This sounds 'okay' but there are a couple of oddities with this even. For some reason, the orders that I get emailed don't have the email address anywhere of the purchaser, so therefore it isn't possible to send them an email. I have to go into the oscommerce configuration tool and look at the customer details, note their email address then go to my email client and send them an email. Is there a reason why the emails sent to me detailing a customer's order don't have their email address? I have a feeling based on the wording of the email that the email isn't targetted at me, but the customer, is this right? Shouldn't oscommerce send me an email so that I can process a customer order? Which module within oscommerce handles the emails should I need to change the behaviour of it so that it sends me the customer's email address? (ideally within a reply-to). thanks in advance...
Guest Posted October 8, 2005 Posted October 8, 2005 yes i also have problems with email and oscommerce, please see this topic: http://www.oscommerce.com/forums/index.php?showtopic=174459
zhulien Posted October 9, 2005 Author Posted October 9, 2005 yes i also have problems with email and oscommerce, please see this topic: http://www.oscommerce.com/forums/index.php?showtopic=174459 thanks for the link, I'm also using Debian Sarge, I will follow your thread with interest... With me, I have installed SendMail on Debian Sarge and I believe it is working as I can send emails between the users of my Linux box. I have also installed pop3 so I can read the emails from the Linux box with my email client (on my MorphOS machine). So far so good. I have been told that most ISPs prevent emails from sendmail, so I could possibly have lived with this, but the odd thing are the emails themselves - they have no email address of the customer, so I cannot communicate with them without having to go check inside the configuration tool. Do people actually use this configuration tool to communicate with their customers? This method would only work if the ISP didn't block sendmail. Why do ISPs block sendmail anyhow?
Guest Posted October 10, 2005 Posted October 10, 2005 thanks for the link, I'm also using Debian Sarge, I will follow your thread with interest... With me, I have installed SendMail on Debian Sarge and I believe it is working as I can send emails between the users of my Linux box. I have also installed pop3 so I can read the emails from the Linux box with my email client (on my MorphOS machine). So far so good. I have been told that most ISPs prevent emails from sendmail, so I could possibly have lived with this, but the odd thing are the emails themselves - they have no email address of the customer, so I cannot communicate with them without having to go check inside the configuration tool. Do people actually use this configuration tool to communicate with their customers? This method would only work if the ISP didn't block sendmail. Why do ISPs block sendmail anyhow? i found out that when i change dns of my domain to the server where OScom is running than emails send by the admin screen seem to arrive, but still it's 'buggy'... anybody has any tips on how dns and sendmail/smtp should be to make cart contents be mailed? :-"
zhulien Posted October 15, 2005 Author Posted October 15, 2005 I've setup my sendmail and pop3 as per instructions here: http://www.aboutdebian.com/internet.htm Is there something special why I get emails from the 'also send emails to' rather than the main copy? Also, where do I change the emails to have a reply to the customers' email address? [so I can actually send them an email]? thanks in advance.
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