Guest Posted October 1, 2005 Posted October 1, 2005 i cannot find the support thread for this contribution. i just had a paypal order go through, but there is no order confirmation!! i have no record of what the customer purchased. my download: PWA_0.82_1_2.zip
Guest Posted October 1, 2005 Posted October 1, 2005 I am experiencing the same thing ... any luck? >_< i cannot find the support thread for this contribution. i just had a paypal order go through, but there is no order confirmation!! i have no record of what the customer purchased. my download: PWA_0.82_1_2.zip
Guest Posted October 1, 2005 Posted October 1, 2005 found the topic, now we just gotta wait for a reply :) http://www.oscommerce.com/forums/index.php?sho...28entry712828 hopefully soon, i feel like an idiot emailing customers and asking what they paid for..
Enzo_UK Posted October 1, 2005 Posted October 1, 2005 If its only done it with the occasional order its most probably becuase the customer has made the payment on paypal, and then left the site before they get sent back to oscommerce to the confirmation page. If its doing it will every order, its most possibly because PayPal isnt sending them back to osc, or isnt sending them back to the right page. If they havent got back to the confirmation page then the items will still be in their basket, so you basically need to log in as though you are the customer, and complete the order, but I dont know if that will work if they did PWA as nor sure what customer info is stored, or if it possible to sign in as though you are a customer without an account. This occasionally happens to me... and I use the manual order entry contribution to log in as though im the customer, and complete the order on their behalf. But I dont use PWA. Other things are to use the master password contrib, but still dont know if that will work with PWA.
mark27uk3 Posted October 1, 2005 Posted October 1, 2005 I use the master password with pwa and it works fine. You need to make sure you are using the Paypal IPN contrib so that when the customer has paid they are returned to your site. Mark Lifes a bitch, then you marry one, then you die!
Guest Posted October 1, 2005 Posted October 1, 2005 i installed the held orders contribution last night, and the orders seem to be getting logged now :)
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