Coastie Posted September 23, 2005 Posted September 23, 2005 >_< hi guys and gals. I am having a problem with a blank download page. when clicking on the link to download the product the page goes blank and no download starts. Anyone had this problem before???? I have Created Product attributes for my product and created another order status of downloded. i get to the end of the checkout and the link shows on the final confirmation page of the checkout but when i click on the link the download page is blank. this is day 2 of the blank page saga. If ANYONE has any ideas i would love to hear them. Thanks......
Guest Posted September 23, 2005 Posted September 23, 2005 Hi Scott, typically when a page goes blank there are parsing errors with the php code. What's the php associated file when you get to the blank page? Was that modified?
Coastie Posted September 23, 2005 Author Posted September 23, 2005 Hi Scott, typically when a page goes blank there are parsing errors with the php code. What's the php associated file when you get to the blank page? Was that modified? <{POST_SNAPBACK}> Finally someone that knows what they are doing..... Ha enigma. I am following on from the downloads manager install i don't know what is happening here??????? I followed the instructions as the install said but i am unable to work it out. The download link comes up ok at the end of the checkout and the link is produced in the My Account section after the sale. What i did notice is... sorry i should have mentioned earlier. It looks like when the page is going to load that it is trying to generate a download.html page??? this looked starange buy with my limited knoweldge (very Limited) of php i thought that this might be part of the contrib.
Guest Posted September 23, 2005 Posted September 23, 2005 well its probably the download.php. I checked mine I have a note of a mod that I made and I dont remember why I changed it :lol: but you could give it a try. Compare with your own catalog\download.php to find this code (should be near the end of the file) see if the path fix makes your d/l to work if (DOWNLOAD_BY_REDIRECT == 'true') { // This will work only on Unix/Linux hosts tep_unlink_temp_dir(DIR_FS_DOWNLOAD_PUBLIC); $tempdir = tep_random_name(); umask(0000); mkdir(DIR_FS_DOWNLOAD_PUBLIC . $tempdir, 0777); //-MS- replace download path symlink(DIR_FS_DOWNLOAD . $downloads['orders_products_filename'], DIR_FS_DOWNLOAD_PUBLIC . $tempdir . '/' . basename($downloads['orders_products_filename'])); tep_redirect(DIR_WS_DOWNLOAD_PUBLIC . $tempdir . '/' . basename($downloads['orders_products_filename'])); // symlink(DIR_FS_DOWNLOAD . $downloads['orders_products_filename'], DIR_FS_DOWNLOAD_PUBLIC . $tempdir . '/' . $downloads['orders_products_filename']); // tep_redirect(DIR_WS_DOWNLOAD_PUBLIC . $tempdir . '/' . $downloads['orders_products_filename']); } else { // This will work on all systems, but will need considerable resources // We could also loop with fread($fp, 4096) to save memory readfile(DIR_FS_DOWNLOAD . $downloads['orders_products_filename']); }
Coastie Posted September 23, 2005 Author Posted September 23, 2005 :rolleyes: :rolleyes: :rolleyes: Thankyou Thankyou Thankyou :rolleyes: :rolleyes: :rolleyes: I did have different code in there and i replaced it with yours. I enabled redirect in the admin toll and volla. it works. Once again you have saved me. Thanks enigma.
WWJD Posted September 23, 2005 Posted September 23, 2005 >_< hi guys and gals. I am having a problem with a blank download page. when clicking on the link to download the product the page goes blank and no download starts. Anyone had this problem before???? I have Created Product attributes for my product and created another order status of downloded. i get to the end of the checkout and the link shows on the final confirmation page of the checkout but when i click on the link the download page is blank. this is day 2 of the blank page saga. If ANYONE has any ideas i would love to hear them. Thanks...... <{POST_SNAPBACK}> I had the same problem... And changed "Download by redirect" to "false" in admin under download - now it works :-)
Guest Posted September 23, 2005 Posted September 23, 2005 And changed "Download by redirect" to "false" in admin under download - now it works :-) I prefer to have the redirection working than to disable it.
Coastie Posted September 23, 2005 Author Posted September 23, 2005 Thanks Kim And enigma without redirect on the downloads would not work. This is also described in the instructions. It relates to the server os that you are on. thanks guys i hope this helps others to.
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