Using the 'Send Email' feature in the Admin Tools

[DorianJ]

I've never used the administration 'Tools' to send an e-mail. When composing an e-mail there is a pop-up menu for selecting the recipient. One of the options is to send an e-mail to 'All Customers'.

 

I want to use this feature, BUT I don't know how the e-mail will be formatted. I don't want there to be a huge list of all my customer's names to the 'To' field of the e-mail.

 

Does it use the 'Bcc' feature to hide all of the recipients or will they all be visible?

[Guest]

it does not use bcc it sends a separate email to each customer. To see how its formatted create an account and send an email to yourself

[DorianJ]

Thank you. I had done a test e-mail to myself and saw that it puts my name and e-mail address in plain view in the 'To:' field. That's why I was reluctant to send an e-mail with all the customers' names in this field.

 

To make sure I understand you correctly, if I have 3,000 customers, this means it will send out 3,000 separate e-mails?

 

What is the difference in sending a Newsletter rather than an e-mail?

[Guest]

yes it will go as a separate email. newsletters are send to those who tick the newsletter option. there is also an option in admin to write a newsletter.

[DorianJ]

What is the difference of writing/sending a newsletter versus writing/sending an e-mail?