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How to edit a customer order after checkout?


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Customer ordered 60 of an item rather than 6 and went through the full checkout process. We would like to modify the order to the correct item count.

 

Looking at the knowledgebase, it looks like this should be possible:

 

http://www.oscommerce.info/kb/osCommerce/A...l/Customers/171

 

 

I'm using the Administrator contribution with the blue entry sceen.

 

I cannot divine how to make changes to a customer's order.... ?

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The knowlegebase you are looking at is for the upcoming MS3.

There are several contributions to edit orders.

 

http://www.oscommerce.com/community/contributions,1435

I just installed that one, and it works very well. But there are some missing defines and a missing image on the newer files so you will either have to write them yourself or get one of the older contributions to fix the problem.

Wendy James

 

Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep.

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