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osCommerce

The e-commerce.

Finalizing Payment Error...why?


RollingStone

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Hey,

 

My customer said that on the Finalizing order phase he got the error: "we only ship to confirmed addresses" but I checked in the admin area and the shipping address is the same as the billing address. Is this something to do Paypal or my site?

 

FYI: I am using the osCommerce Paypal IPN.

 

Thanks.

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Found it:

 

What is a Confirmed Address?

A buyer's Confirmed Address is checked against the credit card billing address maintained by his or her credit card company.

 

How is address confirmation useful?

Address confirmation is useful because it provides a way for a seller to verify a buyer's identity. Shipment to a confirmed address, however, is not a requirement for coverage under the Seller Protection Policy since not all PayPal users are able to confirm their addresses. If a transaction is eligible for coverage under the Seller Protection Policy, a seller must ship to the address found on the Transaction Details page (regardless of whether that address is confirmed or not). For transactions that are ineligible for coverage under the Seller Protection Policy, we recommend that a seller ships to a buyer's Confirmed Address.

 

What is an Unconfirmed Address?

An Unconfirmed Address is any address which is not associated with a credit card or which has not been verified by PayPal. Most non-U.S. addresses cannot be confirmed at this time because many international credit card platforms do not support methods to do so.

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