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checkout_process.php Times Out


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This is happening for many customers. The order is completed, they get the Confirmation Email and I have the order. But when they hit the Confirm Order button on the last checkout screen it sits for 20 seconds or so then times out.

 

The URL it is trying to get to does include the correct osCsid

"catalog/checkout_process.php?osCsid=" is the URL it is trying to open (of course including my site address and the osCsid)

 

It errors

The page cannot be displayed

 

I can duplicate it on my computer.

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This is happening for many customers. The order is completed, they get the Confirmation Email and I have the order. But when they hit the Confirm Order button on the last checkout screen it sits for 20 seconds or so then times out.

 

The URL it is trying to get to does include the correct osCsid

"catalog/checkout_process.php?osCsid=" is the URL it is trying to open (of course including my site address and the osCsid)

 

It errors

The page cannot be displayed

 

I can duplicate it on my computer.

 

anyone?

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  • 4 weeks later...
anyone?

 

no one?

 

If paypal is used it goes over to paypal for payment

When money order or credit card are used the last step dies

Customer does get Email notification of the order and the order is created. But the customer gets a feaf page.

 

I have duplicted using SSL and non SSL.

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And another odd note

 

In Who's Online it lists the name of the person and

catalog/checkout_success.php

As if it worked. But that person actually gets Page can not be displayed.

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