Deactivating Out-of-State Sales Tax

[rosevelyn]

I have read other's posts regarding the process for deactivating out-of-state sales tax and thought I had applied those directives. However, out of state orders are still being charged the sales tax for CT. Anybody out there who can walk me through it step by step via a phone call?

[Wendy James]

In Locations/Taxes

1. Set up your tax class ie: taxable goods

2. You set up your tax rate ie: taxable goods 10% CT

3. Set up tax zone. ie Folder : CT inside united states connecticut

4. zones should already be set up as well as countries

 

Then you have to be sure you set your stores information under configuration. Country and Zone

 

Have you done that, and it doesn't work?