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osCommerce

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Stock not updating and Paypal problems


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Hello

 

Having done a search of previous topics I'm still a little confused so I hope you don't mind me posting my own query - or should I say queries - here.

 

Firstly I'm finding my stock levels aren't updating. Most of my products are one-offs so when I add them to my shop I just enter '1' as the value in the quantity box. When the product is ordered, it remains for sale in my shop. Is there a simple reason for this?

 

Secondly some orders are being made but not showing up in admin, and first I hear of it is in the form of a paypal payment which only shows the amount and buyer, not the product...meaning I end up emailing the customer to find out exactly what they've ordered. A little embarrasing, I'm sure you'll agree. Having read previous messages I get the impression this is only down to paypal? I might be wrong though??? I've done test purchases where the payment method is a cheque and the orders show up fine. I also accept Nochex but haven't tested that, mainly because I had an order a week ago using Nochex without any problems.

 

Apologies again if I'm covering something which has been mentioned recently. I've taken my shop offline for the time being so any help would be gratefully received.

 

Regards

Mark

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