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Problems with checkout.


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For some reason just in the past 2 days when people have been checking out it has been rounding there dollar amount up and down to the nearest dollar. (I.E. if the order was $24.45 it rounds down to $24.00 and if the order is $26.95 it rounds up to $27.00). Can someone please help me with this I am new to this and can't seem to find a phone # for support.

 

Thanks, Rick

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Well does anyone have any way to get ahold of someone at OSCommerce so I can get this fixed or am I stuck with it?

 

Sorry I am new to this and need help and alls I have got on here so far is hassled for my post being in the wrong spot.

 

Thanks, Rick

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OSC is free software. You don't get guaranteed support.

When anybody says "things were working fine, now they're not", it annoys the hell out of me. Things don't just change themselves. Explain the problem fully, including any recent modifications/changes you might have done and you'll probably get more help.

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I did nothing to the site, here is the situation.

 

On Fri. everything was working fine I have it set up to charge 2.50 per pack that they buy plus 1.95 for handling so if they buy 1 pack it would cost $20 for the pack $2.50 for shipping and $1.95 for handling for a total of $24.45 but for some reason the site is showing shipping and handling at $4.45 and then when they go to pay it is rounding it down to $24.00 even. It is doing the same if they order 2 packets, it should cost a total of $46.95 but it is rounding up to $47.00.

Like I said I have done nothing to the site it just started doing this on Sat.

Now I can't even get into the oscommerce to check anything out, it seems to be having problems.

 

Thanks, Rick

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  • 11 months later...
I did nothing to the site, here is the situation.

 

On Fri. everything was working fine I have it set up to charge 2.50 per pack that they buy plus 1.95 for handling so if they buy 1 pack it would cost $20 for the pack $2.50 for shipping and $1.95 for handling for a total of $24.45 but for some reason the site is showing shipping and handling at $4.45 and then when they go to pay it is rounding it down to $24.00 even. It is doing the same if they order 2 packets, it should cost a total of $46.95 but it is rounding up to $47.00.

Like I said I have done nothing to the site it just started doing this on Sat.

Now I can't even get into the oscommerce to check anything out, it seems to be having problems.

 

Thanks, Rick

 

 

To fill you guys in on this problem, I had the problem for 6 months or so then one day I logged on it it was fixed!

As I said I DID NOTHING to the site, no updates or anything. I am happy with Oscommerce but this really did frustrate me for 6 months and no one could seem to help me.

 

I am looking right now for a book to learn how to better customize my shopping cart if any one can give me a good idea of a book to get for beginners!

 

I am looking at getting this book CRE Loaded 6.15 Users Manual - eBook DOWNLOAD

Is this a good book for newbies?

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