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Can't receive email


bluecoot

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Hi guys

 

I don't know why I can't receive forgot password and contact email.

 

Could you please list out the double check list?

 

Many thanks.

 

are you receiving the send addtional order emails?

:-)

Monika

 

addicted to writing code ... can't get enough of databases either, LOL!

 

my toolbox: Textpad - Compare and Merge - phpMyAdmin - WS_FTP - Photoshop - How to search the forum

 

Interactive Media Award July 2007 ~ category E-Commerce

my advice on the forum is for free, PMs where you send me work are considered consultation which I charge for ...

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receive nothing.

 

did you set your store email address to email@yourstore.com, without the < >?

 

you can post the email settings form admin too ...

:-)

Monika

 

addicted to writing code ... can't get enough of databases either, LOL!

 

my toolbox: Textpad - Compare and Merge - phpMyAdmin - WS_FTP - Photoshop - How to search the forum

 

Interactive Media Award July 2007 ~ category E-Commerce

my advice on the forum is for free, PMs where you send me work are considered consultation which I charge for ...

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Anything wrong?

 

E-Mail Address support@mywebsite.com

E-Mail From mywebsite <support@mywebsite.com>

 

I'd try to put

 

support@mywebsite.com for emails from your website

 

have you tried sending an email to your shop from your own email account, and seeing if that arrives?

:-)

Monika

 

addicted to writing code ... can't get enough of databases either, LOL!

 

my toolbox: Textpad - Compare and Merge - phpMyAdmin - WS_FTP - Photoshop - How to search the forum

 

Interactive Media Award July 2007 ~ category E-Commerce

my advice on the forum is for free, PMs where you send me work are considered consultation which I charge for ...

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check also the admin->configuration->e-mail options->e-mail transport method depending on your host server. SMTP for windows based (sendmail otherwise)

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