Customers cant buy from my store

[wildman21]

This problem has re-occurred now with a few different customers

 

The first time I wrote it off but now it seems serious

 

They can't get anywhere near the checkout.

 

It keeps telling them to log in. After they login and try to go anywhere it tells them to log in again

 

It seems to be working fine using my XP and IE

 

The settings in sessions are as follows:-

 

Session Directory /tmp

Force Cookie Use False

Check SSL Session ID False

Check User Agent False

Check IP Address False

Prevent Spider Sessions False

Recreate Session False

 

http://www.lightingpro.com.au/catalog

 

Any advice would be greatly appreciated.

 

Many thanks

 

Daniel

[julianpuje]

Try changing these to true:

Prevent Spider Sessions False (only so spiders don't buy anything or get anywhere near logging in etc)

Recreate Session False

 

Also see this thread HERE re setting up your configure.php correctly

[♥Vger]

Makes sure that in your includes/configure.php file that the https_cookie_domain reads:

'secure8.myownserver.net/~lighting'

and that the https_cookie_path then reads:

'/catalog/'

 

Vger

[wildman21]

Hi there

 

The config file all looks good.I will make the changes to the sessions

 

define('HTTP_SERVER', 'http://www.lightingpro.com.au'); // eg, http://localhost - should not be empty for productive servers

define('HTTPS_SERVER', 'https://secure8.myownserver.net/~lighting'); // eg, https://localhost - should not be empty for productive servers

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'www.lightingpro.com.au');

define('HTTPS_COOKIE_DOMAIN', 'secure8.myownserver.net/~lighting');

define('HTTP_COOKIE_PATH', '/catalog/');

define('HTTPS_COOKIE_PATH', '/catalog/');

define('DIR_WS_HTTP_CATALOG', '/catalog/');

define('DIR_WS_HTTPS_CATALOG', '/catalog/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', '/home/lighting/public_html/catalog/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

// define our database connection

define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', 'XXXXXXXX');

define('DB_SERVER_PASSWORD', 'XXXX');

define('DB_DATABASE', 'XXXXXX');

define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'