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Payment comes thru, Products don't get saved?


nirmaldotca

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We have a big problem. We are using 2checkout.com for the payment. Now the payment comes thru, but we have no clue what they bought. So nothing is getting saved on the database. Has this ever happened to any of you? We get confirmation from 2checkout that payment is recieved but the products discriptions are missing. This has happened 3 times already. Even in there accounts the products are missing.

 

Thanks for your help.

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  • 1 month later...
We have a big problem. We are using 2checkout.com for the payment. Now the payment comes thru, but we have no clue what they bought. So nothing is getting saved on the database. Has this ever happened to any of you? We get confirmation from 2checkout that payment is recieved but the products discriptions are missing. This has happened 3 times already. Even in there accounts the products are missing.

 

Thanks for your help.

 

 

I am having the exact same issue.... Anyone have a work around for this?

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