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osCommerce

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Shipping weight limit??


philmorgan33

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I am new to this so I have some probably simple questions. On my site I have ups doing my shipping but UPS has a 150lbs weight limit per item. BUT when people put more then one item in there cart and it adds up to more then 150lbs it will bring up an error message. How do I stop this from happening? I need to break it down to more then one item, or increase the max weight limit.

Phil

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I am new to this so I have some probably simple questions. On my site I have ups doing my shipping but UPS has a 150lbs weight limit per item.  BUT when people put more then one item in there cart and it adds up to more then 150lbs it will bring up an error message.  How do I stop this from happening? I need to break it down to more then one item, or increase the max weight limit.

Phil

 

 

I would increase the weight limits. Because if UPS has a limit of 150/package, and someone orders 200 lbs worth ot items, you will need to break it up into at least 2 packages.

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I would increase the weight limits. Because if UPS has a limit of 150/package, and someone orders 200 lbs worth ot items, you will need to break it up into at least 2 packages.

 

And that's what I don?t understand; I can go into Configuration, Shipping and "Enter the Maximum Package Weight you will ship". I can bump that up to 10,000lbs and it still brings up the error message if the combined items go over 150lbs. I don?t know if anyone else has had this problem

Phil

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And that's what I don?t understand; I can go into Configuration, Shipping and "Enter the Maximum Package Weight you will ship".  I can bump that up to 10,000lbs and it still brings up the error message if the combined items go over 150lbs.  I don?t know if anyone else has had this problem

Phil

 

I wonder if osCommerce has the 150 UPS limit set into it. And this is an error that can't be prevented. In that case, I don't know what to do.. Sorry. :( I know some great person on this board has an answer though. :)

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