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osCommerce

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Order process


shahin

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Hi,

 

Yesterday one customer bought something from my shop. Then he pay through paypal.

 

But I didn't get any order email .

 

I have also checked admin area of my shop. There I can see that the customer been signed up yesterday.But I can't see any purchased product by that customer.

 

When I checked with Paypal ,I can see that I got ?50 from that customer.

 

I am not sure why I didn't get any order from that customer.

 

 

Could anybody help me to solve this problem.

 

Thanks in advance

 

Kind Regards,

Shahin

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Check your callback from Paypal. If the customer doesn't get redirected back to your checkout success page then your site will not update with the purchase details.

 

HTH

Julian

A little knowledge is dangerous, I SHOULD KNOW.

If Life Begins At 40, What ends????

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Check your callback from Paypal. If the customer doesn't get redirected back to your checkout success page then your site will not update with the purchase details.

 

HTH

Julian

 

Hi Julian,

 

I have setup redirect option from my paypal's portal. The url of the redirection is

myshop.co.uk

 

But still confusing why customer didn't redirect to my shop after he successfully payed through paypal.

 

Is there any way so that I can compel the customer to comeback to my shop after he payed from paypal's website?

 

Kind Regards,

Shahin

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