site not working properly

[dean023]

added some products to my site on thursday and every thing was working ok. put a couple of test products on sat and all fine.......now monday no pictures, backgound colours or logo loading any reason why this might of happened?

 

(not touched after sat)

 

cheers in advance

[dean023]

just installed a brand new installation for testing purposes and this has the same problems.......is this a hosting problem?

[Guest]

unlikely. could be the image path through your configure file. or your browser does not show the images. Do you see the image placeholders? You can also check the path properties for the images if its ok.

[dean023]

unlikely. could be the image path through your configure file. or your browser does not show the images. Do you see the image placeholders? You can also check the path properties for the images if its ok.

<{POST_SNAPBACK}>

 

 

by place holders i presume you mean the boxes with X in them where the image should go? if so yes

 

why would this happen as it was working sat and i've not changed a thing?

 

do you see any images?

 

www.electricalwholesaler.org.uk/shop

[Guest]

do you see any images?

 

no I dont. But each image properties seems to be in an https path instead of http. And so you need to fix this.

 

Meaning if you are not on a secure server use the http otherwise https with correct path.

[dean023]

no I dont. But each image properties seems to be in an https path instead of http. And so you need to fix this.

<{POST_SNAPBACK}>

 

 

where would i do that?

 

thanks for your help

[WiseWombat]

by place holders i presume you mean the boxes with X in them where the image should go? if so yes

 

why would this happen as it was working sat and i've not changed a thing?

 

do you see any images?

 

www.electricalwholesaler.org.uk/shop

<{POST_SNAPBACK}>

I would say your configure.php files are not set correctly

 

check if there set like this .

define('DIR_WS_IMAGES', 'images/');

[dean023]

I would say your configure.php files are not set correctly

 

check if there set like this .

define('DIR_WS_IMAGES', 'images/');

<{POST_SNAPBACK}>

 

 

define('DIR_WS_HTTP_CATALOG', '/shop/');

define('DIR_WS_HTTPS_CATALOG', '/shop/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

 

as taken from configure.php

 

if there was something wrong in the php files, how come a new installation is doing the same?

 

www.electricalwholsaler.org.uk/testshop

[WiseWombat]

define('DIR_WS_HTTP_CATALOG', '/shop/');

  define('DIR_WS_HTTPS_CATALOG', '/shop/');

  define('DIR_WS_IMAGES', 'images/');

  define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

 

as taken from configure.php

 

if there was something wrong in the php files, how come a new installation is doing the same?

 

www.electricalwholsaler.org.uk/testshop

<{POST_SNAPBACK}>

Are you testing on a local machine If so it might be image browser cache history

Try emplying your browser history??

[Guest]

how about posting your configure.php without the database connection info

[dean023]

Are you testing on a local machine If so it might be image browser cache history

Try emplying your browser  history??

<{POST_SNAPBACK}>

 

 

working on laptop. surely if it was just a case of my cache history you would see the images?

 

how do i empty my cache history? (sorry i'm very new to this and find osc difficult to make changes to the way i want it to look)

[dean023]

*/

 

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://electricalwholesaler.org.uk'); // eg, http://localhost - should not be empty for productive servers

define('HTTPS_SERVER', 'https://electricalwholesaler.org.uk'); // eg, https://localhost - should not be empty for productive servers

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'electricalwholesaler.org.uk');

define('HTTPS_COOKIE_DOMAIN', 'electricalwholesaler.org.uk');

define('HTTP_COOKIE_PATH', '/shop/');

define('HTTPS_COOKIE_PATH', '/shop/');

define('DIR_WS_HTTP_CATALOG', '/shop/');

define('DIR_WS_HTTPS_CATALOG', '/shop/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', '/home2/electri/public_html/shop/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

[WiseWombat]

working on laptop. surely if it was just a case of my cache history you would see the images?

 

how do i empty my cache history? (sorry i'm very new to this and find osc difficult to make changes to the way i want it to look)

<{POST_SNAPBACK}>

click on the tools tab at the top of your screen

then internet options

then in the general fields press delette cookies

then press delete files

and then delete history.

[WiseWombat]

click on the tools tab at the top of your screen

then internet options

then in the general fields press delette cookies

then press delete files

and then delete history.

<{POST_SNAPBACK}>

When I work I have my browser set to never look for newer stored pages in general setting

[Guest]

this path

define('HTTPS_SERVER', 'https://electricalwholesaler.org.uk');

 

is invalid. Your host must send you a secure path you should use.

[dean023]

this path

is invalid. Your host must send you a secure path you should use.

<{POST_SNAPBACK}>

 

 

how would that have changed since saturday? what should it be like for example?

[dean023]

i'm having enough problems trying to make changes to the apperance without this! lol

 

thanks everybody for your help so far it really is appreciated!

 

sometimes just think i've bitten off more than i can chew.

 

 

adding products and attributes is easy its when php is involved it not great to have no knowledge!

[dean023]

i'm having enough problems trying to make changes to the apperance without this! lol

 

thanks everybody for your help so far it really is appreciated!

 

sometimes just think i've bitten off more than i can chew.

adding products and attributes is easy its when php is involved it not great to have no knowledge!

<{POST_SNAPBACK}>

 

 

hmmm seems other people are having the same problem!??

[dean023]

hmmm seems other people are having the same problem!??

<{POST_SNAPBACK}>

 

 

can anyone offer me a solution?

[Guest]

The other possibility is that there is a rule in one of the .htaccess files to redirect everything for the http....shop/images directory to https//...shop/images

[dean023]

The other possibility is that there is a rule in one of the .htaccess files to redirect everything for the http....shop/images directory to https//...shop/images

<{POST_SNAPBACK}>

 

 

whats my best solution? i have already installed another copy of osc in a different directory but this is doing the same.

 

please help me i'm ready to throw the thing out of the window!!!!!!

[dean023]

if nobody on here knows what wrong where can i get help from? i need to get this solved or my shop will never open.

 

some advice would be relly appreciated!

[AlanR]

Set this line:

 

define('HTTPS_SERVER', 'https://electricalwholesaler.org.uk');

 

like so:

 

define('HTTPS_SERVER', 'http://electricalwholesaler.org.uk'); // (http without the s)

 

Something's wonky on your server, worry about it later.

[dean023]

Set this line:

 

define('HTTPS_SERVER', 'https://electricalwholesaler.org.uk');

 

like so:

 

define('HTTPS_SERVER', 'http://electricalwholesaler.org.uk'); // (http without the s)

 

Something's wonky on your server, worry about it later.

<{POST_SNAPBACK}>

 

 

Thankyou Alan much appreciated!

 

now works ok!

 

:thumbsup: