Images Not Showing UP

[TraceyLB]

Ok, I am working on my new site and new database. I have a copy of the old one I am working from for the new one. I just want to edit some stuff and make sure I have things ok.

 

Now, the problem all of a sudden is that I'm adding products into their catagories and after I put the information in and hit the preview button. I should be able to preview the picture and the information. Wrong! I get a red x and the information. I have tried to fix the pictures thinking that was it. Have I over looked something very simple? I have no clue.

 

Still searching for the answer here.

 

Tracey

[♥Vger]

Make sure that the configure.php files (both of them) have the correct addresses/paths.

 

Make sure that file_upload is enabled in php.ini

 

Vger

[TraceyLB]

Ok, now I am lost. I checked the one configure file and it seemed right. Where is the other one?

 

Also, what is the file_upload?

 

I also checked permissions and they were right.

 

Any help would be appreciated!

 

Tracey

[♥Vger]

catalog/includes/configure.php

catalog/admin/includes/configure.php

 

To find out if File Upload is enabled go to your osC admin panel, go to Tools --> Server Info and do a page search for 'file upload'.

 

Vger

[TraceyLB]

Ok, file uploads is on.

 

Now does the / have to be infront of the word images in the configure files or no? So sorry, I'm getting totally lost here.

 

Tracey

[AlanR]

Ok, file uploads is on.

 

Now does the / have to be infront of the word images in the configure files or no?  So sorry, I'm getting totally lost here.

 

Tracey

<{POST_SNAPBACK}>

 

No, 'images/' is concantinated to the end of the string '/catalog/' which contains a final slash.

 

Why don't you post the file?

[TraceyLB]

Ok, now this is the admin/includes/ config file:

 

// define our webserver variables

// FS = Filesystem (physical)

// WS = Webserver (virtual)

define('HTTP_SERVER', 'http://temptingtreasures.net');

define('HTTP_CATALOG_SERVER', '');

define('HTTPS_CATALOG_SERVER', '');

define('ENABLE_SSL_CATALOG', 'false'); // secure webserver for catalog module

define('DIR_FS_DOCUMENT_ROOT', $DOCUMENT_ROOT); // where your pages are located on the server. if $DOCUMENT_ROOT doesnt suit you, replace with your local path. (eg, /usr/local/apache/htdocs)

define('DIR_WS_ADMIN', '/shop/admin/');

define('DIR_FS_ADMIN', DIR_FS_DOCUMENT_ROOT . DIR_WS_ADMIN);

define('DIR_WS_CATALOG', '/shop/');

define('DIR_FS_CATALOG', DIR_FS_DOCUMENT_ROOT . DIR_WS_CATALOG);

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');

define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

 

// define our database connection

define('DB_SERVER', 'localhost');

define('DB_SERVER_USERNAME', '*****');

define('DB_SERVER_PASSWORD', '*****');

define('DB_DATABASE', '******');

define('USE_PCONNECT', 'false');

define('STORE_SESSIONS', '');

?>

 

 

And this is the includes/config file:

 

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://temptingtreasures.net');

define('HTTPS_SERVER', 'https://temptingtreasures.net');

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

define('DIR_WS_CATALOG', '/shop/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/'); // If "URL fopen wrappers" are enabled in PHP (which they are in the default configuration), this can be a URL instead of a local pathname

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');

define('DIR_FS_DOCUMENT_ROOT', $DOCUMENT_ROOT); // where your pages are located on the server. if $DOCUMENT_ROOT doesnt suit you, replace with your local path. (eg, /usr/local/apache/htdocs)

define('DIR_FS_CATALOG', DIR_FS_DOCUMENT_ROOT . DIR_WS_CATALOG);

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

// define our database connection

define('DB_SERVER', 'localhost');

define('DB_SERVER_USERNAME', '****');

define('DB_SERVER_PASSWORD', '*****');

define('DB_DATABASE', '******');

define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

?>

 

 

Any help I would really appreciate.

 

Tracey

[AlanR]

Oops...

 

I should have reminded you not to post the database user / password

 

You should change the password in your control panel now.

[AlanR]

Give me a minute and I'll post the changes.

[AlanR]

Admin: Only one change, admin has to know where the catalog files are.

 

 

// define our webserver variables

// FS = Filesystem (physical)

// WS = Webserver (virtual)

define('HTTP_SERVER', 'http://temptingtreasures.net');

define('HTTP_CATALOG_SERVER', 'http://temptingtreasures.net');

define('HTTPS_CATALOG_SERVER', '');

define('ENABLE_SSL_CATALOG', 'false'); // secure webserver for catalog module

define('DIR_FS_DOCUMENT_ROOT', $DOCUMENT_ROOT);

define('DIR_WS_ADMIN', '/shop/admin/');

define('DIR_FS_ADMIN', DIR_FS_DOCUMENT_ROOT . DIR_WS_ADMIN);

define('DIR_WS_CATALOG', '/shop/');

define('DIR_FS_CATALOG', DIR_FS_DOCUMENT_ROOT . DIR_WS_CATALOG);

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');

define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

[AlanR]

You seem to be missing some lines in the catalog one, specifically the cookie data. Where is that file from?

 

Here's what I'd do:

 

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://temptingtreasures.net');

define('HTTPS_SERVER', '');

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'temptingtreasures.net');

define('HTTPS_COOKIE_DOMAIN', '');

define('HTTP_COOKIE_PATH', '/shop/');

define('HTTPS_COOKIE_PATH', '/shop/');

define('DIR_WS_HTTP_CATALOG', '/shop/');

define('DIR_WS_HTTPS_CATALOG', '/shop/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', dirname($HTTP_SERVER_VARS['SCRIPT_FILENAME']));

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

[TraceyLB]

So basically just add what is in red? I had seen that and I was wondering about it.

 

I'll give it a try and see what happens.

 

Thanks,

Tracey

[TraceyLB]

Ok, added what was in red and still no picture showing up. What else could it possible be? I've deleted the store and all numerous times thinking it was something like that. I'm lost!

 

Tracey

[♥Vger]

The config file sshould be correct by now. The images folder does need full permissions (777), but if it has those permissions it should work.

 

Just one final thing to check - look in both includes/local/ folders to see if there are any alternative configure.php files. If you find any - rename them.

 

If all that's done and your 'images' are still not working then get onto your hosting company about it - they may have the wrong User permissions set.

 

Vger

[TraceyLB]

Well, permissions are right. I emailed the hosting place so I could wait in the meantime. I went and fixed what was in the red and I got this error:

 

Warning: mysql_connect(): Access denied for user: 'temptin' (Using password: YES) in /home/tempting/public_html/shop/admin/includes/functions/database.php on line 19

Unable to connect to database server!

 

And I am looking for the includes/local folders and there are no other config files. I did see an extra one somewhere but I think it was called something else.

 

Now I know I just want to cry right now, I have people waiting for the store to get back up. I honestly think it's not the hosting because it's a reseller account I have and I've been working on two other stores and they work fine.

 

I"m totally lost.

 

Tracey

[trevb54]

Ok, added what was in red and still no picture showing up.  What else could it possible be?  I've deleted the store and all numerous times thinking it was something like that.  I'm lost!

 

Tracey

<{POST_SNAPBACK}>

 

 

Try changing the following from

define('HTTP_SERVER', 'http://temptingtreasures.net');

define('HTTPS_SERVER', '');

 

To

 

define('HTTP_SERVER', 'http://temptingtreasures.net');

define('HTTPS_SERVER', 'http://temptingtreasures.net');

 

Notice that the "s" has been dropped from the

define('HTTPS_SERVER', 'http://temptingtreasures.net');

that worked for me and has just worked for another user.

 

Trev

[♥Vger]

Access denied for user: 'temptin' (Using password: YES)

 

should say:

 

Access denied for user: 'temptin'@'localhost' (Using password: YES)

 

Vger

[TraceyLB]

I'll have to try that s thing. I"m sorta waiting to here what the web hosting company has to say.

 

As for as the local host thing, when I posted it, I deleted that part and put that up.

 

I'll have to try it again and see what happens.

 

Tracey

[AlanR]

Drop this teeny file in your root folder. You can name it docroot.php

 

<?php
echo 'Document Root: ' . getenv('DOCUMENT_ROOT');
?>

 

The thing is...

 

You said you added images but I don't see anything here that you would have added.

 

http://www.temptingtreasures.net/shop/images/

[trevb54]

I'll have to try that s thing.? I"m sorta waiting to here what the web hosting company has to say.?

 

As for as the local host thing, when I posted it, I deleted that part and put that up.

 

I'll have to try it again and see what happens.

 

Tracey

<{POST_SNAPBACK}>

 

Alan, who also has responded to your post, gave me the following message and it went well after that.

 

"So the server is for some reason choosing the https domain and path.

 

The easy fix is to set

 

define('HTTPS_SERVER', 'http://www.yourdoman.com');

 

and

 

define('HTTPS_COOKIE_PATH', '/catalog/');

define('DIR_WS_HTTPS_CATALOG', '/catalog/');

 

If you want to investigate the reason for the server's doing this see:

 

http://www.oscommerce.com/forums/index.php?sho...&p=672623"

 

So the server could be the problem but this fixed it for me. I tried contacting the server but couldn't wait.

 

Trev

[TraceyLB]

Alan, I did add an image. Why should I go and list a bunch of images when the first one won't show up? I don't think osCommerce has an image named mermaid.gif.

 

I'll have to check things out again. I did look at the bug list for the new verison of osCommerce and that is a bug that they have to work out.

 

I'll have to check things out and see when happens.

 

Tracey

[TraceyLB]

I forgot to ask... what file is it that I edit this in?

 

Tracey

[AlanR]

I forgot to ask... what file is it that I edit this in?

 

Tracey

<{POST_SNAPBACK}>

 

If if mean the line I asked for it's a new file. You can create it in your editor, let us know when it's there and where.

[TraceyLB]

It's there. www.temptingtreasures.net/shop/docroot.php

 

Tracey

[AlanR]

It's there.  www.temptingtreasures.net/shop/docroot.php

 

Tracey

<{POST_SNAPBACK}>

 

OK, I'm not making any promises but change this line in catalog/includes/configure.php

 

define('DIR_FS_CATALOG', dirname($HTTP_SERVER_VARS['SCRIPT_FILENAME']));

 

to:

 

define('DIR_FS_CATALOG', '/home/tempting/public_html/shop/');

 

Sometimes servers don't respond to the query in the original line.

 

(edit) make the same change in the admin one as well.