melvins138 Posted August 17, 2005 Share Posted August 17, 2005 I recently moved an OSC site from one server to another. Everything works except confirmation emails (when someone registers or when orders are placed or e-mail sent from Tools >> Send E-Mail). I have checked all the E-Mail Options under configuration, and everything seems to be in order: E-Mail Transport Method: sendmail E-Mail Linefeeds: LF Use MIME HTML When Sending Emails: false Verify E-Mail Addresses Through DNS: False Send E-Mails: true I have restarted Sendmail, and still nothing. I have changed the Transport Method to SMTP and hothing. No e-mail is being sent, even though I am not getting an error. My hosting company is no help because OSC is considered third party software. I am running Apache/2.0.50 (FreeBSD) mod_ssl/2.0.50 OpenSSL/0.9.7d PHP/4.3.10. Could someone please point me in the right direction. Or give me the right questions to ask my hosting company. This is the last feature I need to get working to get my site online. Thanks, Melvins138 :( Link to comment Share on other sites More sharing options...
♥Vger Posted August 17, 2005 Share Posted August 17, 2005 In your osC admin panel under Configuration --> My Store do you have an e-mail address entered for 'Send Extra Order E-mails To'? If you have and it's in this format Sales<[email protected]> then change it to just [email protected]. Vger Link to comment Share on other sites More sharing options...
melvins138 Posted August 17, 2005 Author Share Posted August 17, 2005 In your osC admin panel under Configuration --> My Store do you have an e-mail address entered for 'Send Extra Order E-mails To'? If you have and it's in this format Sales<[email protected]> then change it to just [email protected]. Vger <{POST_SNAPBACK}> I did this and still nothing. I do get the "Success Notice: Email sent to: *****@mydomain.com" message at the top of the screen when I do a Send Email from Tools under Admin. I can't tell if the settings in OSC are off or the setting on my server. Any suggestions? Melvins138 Link to comment Share on other sites More sharing options...
♥Vger Posted August 17, 2005 Share Posted August 17, 2005 Make sure that the e-mail addresses you are using are ones based on your domain e.g. [email protected], and not a junkmail address like [email protected] Vger Link to comment Share on other sites More sharing options...
melvins138 Posted August 17, 2005 Author Share Posted August 17, 2005 Make sure that the e-mail addresses you are using are ones based on your domain e.g. [email protected], and not a junkmail address like [email protected] Vger <{POST_SNAPBACK}> Okay that has been done. Still nothing. I do appreciate your help, though. This is really frustrating. I have OSC on my local box (Dual 1.8GHz G5 running OSX 10.4), and have no problems with this feature. But the Virtual Private Server that I use does not work. This is a vhost on a shared server. I'm beginning to believe that this is an issue with my host company, but am unable to think of the correct questions to ask (i.e. how do i get Sendmail to work with PHP? or whatever). I'm still a newbie to all of this webserver stuff. What are some questions I can ask my provider to get to the bottom of this issue? Any help would be nice. Melvins138 Link to comment Share on other sites More sharing options...
melvins138 Posted August 17, 2005 Author Share Posted August 17, 2005 Okay, Problem solved. It was a strange e-mail issue with my server. I called them up and got everything straightened out. Hooray! Melvins138 Link to comment Share on other sites More sharing options...
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