Jump to content
  • Checkout
  • Login
  • Get in touch


The e-commerce.

UPS xml and packaging problems


Recommended Posts

I have installed both the ups xml module and the 700 ups packages. I have and object that weighs 5 pounds and in 29x18x18 however, when I go to the checkout it tells me the weight is 11.06, which i assume is the packaging, but it only charges for the weight and dimensions of the original product, which cannot be the box size and weight included. It come up being 13.31, which when i go to ups.com and type in 5 lbs and 29x18x18 it gives me the same number, which is not correct, i need it to add the dimensions of the box it used, which i don't know what they are, and the box weight, which i assume is 6.06. Any help is appreciated.




Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...