Unable to create account

[mergesort]

got an error when trying to create a user account -

 

after installation and cofiguration, i can view my online store and i can also add items to shopping cart, but i always get "page cannot be displayed" error when i try to either checkout or create an account.

 

would somebody help please? thanks a lot..

[brewbeer]

check your ssl config. seems that you have a ssl servername in your includes/config without ssl. seems malconfigured.

[mergesort]

check your ssl config. seems that you have a ssl servername in your includes/config without ssl. seems malconfigured.

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thank you for your prompt reply! could u be more specific on this? thanks.

[brewbeer]

well im not sure of your config, but when you request login, create account, and checkout the page requests an ssl server port, license and such. it would be https://www.your-site.com instead of http://www.your-site.com. if your ssl is wacky then it wont find the domain with https . if you have an ssl server set up with a key and is working properly then something i cant answer is strange. but if you dont have the ssl setup or it is malconfigured the page will request ssl.

 

one thing to try is go to includes.configure.php (or includes/local/configure.php if exists) and change the line define('ENABLE_SSL', true); to define('ENABLE_SSL', false);

 

that will disable ssl request on your site for testing purposes but I strictly do not recommened for a live site, as your information passed of the internet will be not encrypted.

[bobg7]

Do you have a SSL Cert? If not, using a text editor check your includes/configure.php and change this line:

 

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

 

To:

 

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

 

Then FTP the corrected file to your server.

 

You may also have to do this in the /admin/includes/configure.php.

 

 

Note: DO NOT use the file manager in admin to edit the files, there is a glitch that fill hose up your files. Also, backup your files before making any changes.

 

Hope this helps.

 

P.S. If the error continues, post your includes/configure.php here minus the database login information and we may be able to find the error.

[mergesort]

i got it, thank you :)

 

 

Do you have a SSL Cert? If not, using a text editor check your includes/configure.php and change this line:

 

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

 

To:

 

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

 

Then FTP the corrected file to your server.

 

You may also have to do this in the /admin/includes/configure.php.

Note: DO NOT use the file manager in admin to edit the files, there is a glitch that fill hose up your files. Also, backup your files before making any changes.

 

Hope this helps.

 

P.S. If the error continues, post your includes/configure.php here minus the database login information and we may be able to find the error.

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