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osCommerce

The e-commerce.

HELP! serious problem.


eeprete

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Posted

Approximately a week ago, I changed my customers Verisign charge url. Before this change everything was working properly.

 

1. The cart adds items, and totals out the order just fine.

 

2. The customer exits the OSC page and goes to the Payflow/Verisign confirmation page that says their card has been successfully charge for $XX.XX.

 

3. The AUTHORIZATION email comes across with the total charged.

 

4. No order email comes through to the store owner or the customer, and no order shows up in OS Commerce.

 

5. When the customer clicks the continue button from the Verisign page, they are then directed to checkout_success.php, where it says there cart is empty.

 

Any ideas on where to look to solve this? Is anyone else experiencing similar issues with Verisign/Payflow or any other payment gateway? It's close to a week with this problem, and no obvious solution, and the store owner/client is not too happy.

Posted

Best to use the thread for this contribution in the Contribution Support Forum - you may find your question already asked and answered there.

 

Vger

Archived

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