Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Very Simple Question about emails


Bud Fox

Recommended Posts

Hi all.

Just a quickie.

 

I've configured my store quite happily, but one thing is confusing me. Should an order automatically send an email to the store owner, alerting them that an order has been placed?

 

At the moment they 'buyer' gets a confirmation email, but the store owner needs to check orders in Admin to check if any orders have arrived.

 

Even with an email address in the 'send extra order emails to' field, there is still no email sent to the seller.

 

Weird, and I guess I've gone wrong somewhere.

Link to comment
Share on other sites

Make sure that 'your' e-mail addresses are based on your domain and are not outside e-mail addresses e.g. mysales@hotmail.com

 

Then, don't use this format for entering your e-mail address:

Sales<sales@yourdomain.com>

use this format:

sales@yourdomain.com

 

Vger

Link to comment
Share on other sites

I think I've got it done correctly, but it doesn't work. Maybe some kind soul could check?

 

Site is www.aromany.co.uk and the config is in the usual place, and as yet unprotected. (That'll be my next problem)

 

It is however safely backed up and non-functional.

 

Cheers all

Link to comment
Share on other sites

Try updating 'Configuration->My Store->Send extra order Emails to'. This is about 10 lines down. When I placed my Email address in there I'm sure I received one after I did a test order.

If you have already done that, ignore the above.

The type of email I used was 'name@My_web_site'.

 

Hope this helps.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...