Very Simple Question about emails

[Bud Fox]

Hi all.

Just a quickie.

 

I've configured my store quite happily, but one thing is confusing me. Should an order automatically send an email to the store owner, alerting them that an order has been placed?

 

At the moment they 'buyer' gets a confirmation email, but the store owner needs to check orders in Admin to check if any orders have arrived.

 

Even with an email address in the 'send extra order emails to' field, there is still no email sent to the seller.

 

Weird, and I guess I've gone wrong somewhere.

[♥Vger]

Make sure that 'your' e-mail addresses are based on your domain and are not outside e-mail addresses e.g. mysales@hotmail.com

 

Then, don't use this format for entering your e-mail address:

Sales<sales@yourdomain.com>

use this format:

sales@yourdomain.com

 

Vger

[Bud Fox]

I think I've got it done correctly, but it doesn't work. Maybe some kind soul could check?

 

Site is www.aromany.co.uk and the config is in the usual place, and as yet unprotected. (That'll be my next problem)

 

It is however safely backed up and non-functional.

 

Cheers all

[♥Vger]

You hadn't entered your e-mail address in the 'Send Extra Order E-mails To' field. This is the e-mail address that receives the order copy.

 

Vger

[Guest]

Try updating 'Configuration->My Store->Send extra order Emails to'. This is about 10 lines down. When I placed my Email address in there I'm sure I received one after I did a test order.

If you have already done that, ignore the above.

The type of email I used was 'name@My_web_site'.

 

Hope this helps.

[Bud Fox]

Cheers.

I've got it secured now, so I can't ask you guys to login anymore.

 

I'll give the 'extra' email thing a go.