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The e-commerce.

set up ssl and lost my admin!


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I had my website on a unix server. I bought an ssl certificate. My host (catalog.com) told me that in order to install the certificate I would need to move to a dedicated server. This new server is windows. Now when the site first moved I noticed right away that it was a couple days old. Some things that I had changed, text, links, and picture size were from 4 days prior. Also, initially I could not view my admin. Tech people from my host got my admin to display online but I have no files in my file manager and no backups. I also am getting an error when I go to install products that my image directory does not exist. Yet, when I use the file manager that my host provides I can see the files are all there and they are not empty. Also, when I use my ftp I can see that the files are there. I am getting really worried that my host has messed up my oscommerce! Has anyone had a similar experience? Others I have talked to said that the transition should have been seemless and unnoticable. Should I cut my losses and move to another host who is more oscommerce knowledgable? I have just spent a lot of money at my old host to move to a dedicated server and install the ssl. Also, they have been trying to install the ssl since Monday of last week. I was told it was a 1-2 day process.


Any feedback would be greatly appreciated!

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I'd dump that host and dispute any charges they might make to your credit card. Tell them that's what you'll do.


There's plenty of trouble free linux hosting available.

Local: Mac OS X 10.5.8 - Apache 2.2/php 5.3.0/MySQL 5.4.10 • Web Servers: Linux

Tools: BBEdit, Coda, Versions (Subversion), Sequel Pro (db management)

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