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Mail Delivery Failed: Returning Message to Sender


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I have OSCommerce, latest release installed.


Recently the server updated some OS/Cpanel software and I began experiencing an error in the store sending emails to AOL accounts as well as other email providers.


I was informed by the hosting company that this is an issue that the software creator can fix.


Here is the error message:


This message was created automatically by mail delivery software.


A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:



    SMTP error from remote mail server after MAIL FROM:<nobody@hostname.domain.com>:

    host mailin-03.mx.aol.com []: 550 REQUESTED ACTION NOT TAKEN:



------ This is a copy of the message, including all the headers. ------


Return-path: <nobody@hostname.domain.com>

Received: from nobody by hostname.domain.com with local (Exim 4.52)

id 1E1QAX-0003Ju-Of

for ######@aol.com; Sat, 06 Aug 2005 10:01:01 -0500

To: "First Last" <######@aol.com>

Subject: Welcome to PC and Video DEMO Store

From: "StoreDomain.com" <webmaster@storedomain.com>

MIME-Version: 1.0

X-Mailer: osC mailer

Content-Type: text/plain; charset="iso-8859-1"

Content-Transfer-Encoding: 7bit

Message-Id: <E1E1QAX-0003Ju-Of@hostname.domain.com>

Date: Sat, 06 Aug 2005 10:01:01 -0500



Dear Mr. Smith,


We welcome you to PC and Video DEMO Store.


You can now take part in the various services we have to offer you. Some of these services include:


Permanent Cart - Any products added to your online cart remain there until you remove them, or check them out.

Address Book - We can now deliver your products to another address other than yours! This is perfect to send birthday gifts direct to the birthday-person themselves.

Order History - View your history of purchases that you have made with us.

Products Reviews - Share your opinions on products with our other customers.


For help with any of our online services, please email the store-owner: webmaster@storedomain.com.


Note: This email address was given to us by one of our customers. If you did not signup to be a member, please send a email to webmaster@storedomain.com.


Here's another snippet example:



    SMTP error from remote mail server after RCPT TO:<########@comcast.net>:

    host gateway-s.comcast.net []: 550 [PERMFAIL] comcast.net requires valid sender domain


I've been told that...

The problem is with the software not setting the FROM address correctly


MAIL FROM:<nobody@hostname.domain.com>:


This should be a correct email address. The developers can fix this.


I've naturally changed sensitive information such as the real hostname to hostname.domain.com, etc.


Any help is appreciated.


Thank you,


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There is an email address setup on the account such as order@domainname.com and OSCommerce is set to use that email address.


I'm still hoping to hear from someone regarding how to resolve this.


Thanks in advance.


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The "nobody@" e-mail is NOT a function of OsCommerce. Rather, it has to do with PHP installed on the server. By a default PHP install, everything that uses the "sendmail" function of php will be from "nobody@...".

I have the same issue, and although I've narrowed it down to this, I still haven't found a way around it. Perhaps the PHP forums will be of more help.

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The sendmail function will be from somebody@yourdomain.com provided your web hosting company provides you with an outgoing mail service (smtp) of your own based on your domain.


Unfortunately some companies route 'your' e-mails through one single sendmail function, and this is counted as 'relaying' and relaying is barred by most iSP's these days as it is the major source fo spam.


All of our mail on all of our sites goes from e.g.




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