Question about confirmation email after a sale...

[allcanes.com]

Regarding my site allCanes.com...

 

Whenever an order is placed by our customers, I get an email confirming the sale. The product info is there, order number, address for shipping, cost, etc.

 

The email is sent to my in store manager, my webmaster and myself. From what I see, the email is not being sent to the customer. I am not sure what they are getting to confirm the sale.

 

The question is this - how do we add the customer to the email which we're all getting 1) to inform them and 2) to make their email address easily accessible to us.

 

As of now, we have to do some serious digging to get their email information.

 

Is there way to get the email address listed in the order conformation email somewhere? Or even to get the customer copied on the email which the store, my webdesigner and I all receive? As of now we are digging within our osCommerce site to find their email addresses if we need to get a hold of them. One would think there's a way to make that info easily accessible in the order conformation email.

 

Please advise.

 

Sincerely,

 

Chris Bello

allCanes.com

[Guest]

I posted a solution to this a few days ago - search my posts :P

 

Matti

[allcanes.com]

Ol Matti making me work for it. I see how it is. :-"

 

Appreciated. I'll give it a look see. Thanks.

[allcanes.com]

Scanned the first 10 pages and didn't see anything which made sense.

 

Any particular keywords I should type in to narrow down the search?

 

Appreciated.

[Jeremy at oddly enough]

http://www.oscommerce.info/kb/osCommerce/C...-Mails_Sent/182

 

And I think Matti might mean topic # 162514 (put this up in the address box behind showtopic= )

[allcanes.com]

Thanks Jeremy....