Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Fixing a missing order . . .


Guest

Recommended Posts

We are running osC 2.2 ms2

 

We recently received an email notification of a new order. I logged into the admin area but the order does not show up in the Orders List, nor is it associated with the Customer. I can search for the order by it's number and sure enough it is in there.

 

When the customer logs into their account, the order does not show up their either.

 

Which database tables should I be looking at to reestablish the link between the customer and their order / and to make the order appear in admin on the Orders List?

 

Any help would be greatly appreciated. I can work with MySQL just fine, I just cannot figure out which tables create this relationship.

 

Thanks in advance!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...