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HELP (Customers can see what other customers


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Help, I don't know what is going on but customers can see what other customers are putting in their cart and see all of their account info. I don't remember doing anything to my site that would have caused this. PLEASE HELP ME SOMEONE.

 

Thanks in advance,

Teresa

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I've done some checking and if only seems to be an internet explore problem, Anyone have any ideas??

Help,  I don't know what is going on but customers can see what other customers are putting in their cart and see all of their account info.  I don't remember doing anything to my site that would have caused this.  PLEASE HELP ME SOMEONE.

 

Thanks in advance,

Teresa

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Well, after freaking out all night trying to fix my problem, I thought about replacing my configure.php file with my backup and it seems to have done the trick. Now my question is does anyone know how my configure.php could have became corrpupted?? I never messed with it. I sure didn't want to mess my site up.

 

Thans again,

Teresa

 

I've done some checking and if only seems to be an internet explore problem,  Anyone have any ideas??

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I guess the configure.php is not my problem as I just checked it again and the problem is still there. Anyone have any ideas?

Well,  after freaking out all night trying to fix my problem, I thought about replacing my configure.php file with my backup and it seems to have done the trick.  Now my question is does anyone know how my configure.php could have became corrpupted??  I never messed with it.  I sure didn't want to mess my site up. 

 

Thans again,

Teresa

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seems like the new customer session is overriding the last customer session.

I guess the configure.php is not my problem as I just checked it again and the problem is still there.  Anyone have any ideas?

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Turn off the cache (if it is set on in your Admin)

Store sessions in mysql (check the last line of configure.php)

 

Make sure you have "prevent spider sessions" set true and the latest spiders.txt file, as this problem often occurs if 2 or more people follow a link to your store from a search engine containing the session ID in the URL

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This happened all of a sudden, everything has been working great for about 6 month and then all of a sudden i start to have these problems. I never changed any of the settings.

Turn off the cache (if it is set on in your Admin)

Store sessions in mysql (check the last line of configure.php)

 

Make sure you have "prevent spider sessions" set true and the latest spiders.txt file, as this problem often occurs if 2 or more people follow a link to your store from a search engine containing the session ID in the URL

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As I said, the problem can be when you get spidered and the SEs get allocated a session when they crawl your site - this can easily lead to links being posted on their result pages that contain session IDs, which can be a problem.

 

Often, the problem does not manifest itself straight away as it takes many weeks for the search engines to index a site fully.

 

Unfortunately, by then, the damage is done and it is too late.

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I just removed my index.html page and put the old one back up, I'm going to watch it somemore to see if the problem is solved with that because it seemed to start at the time I changed it. Let's hope. Thanks for you help though. I'm off to bed for a while since I've been working on this all night long.

As I said, the problem can be when you get spidered and the SEs get allocated  a session when they crawl your site - this can easily lead to links being posted on their result pages that contain session IDs, which can be a problem.

 

Often, the problem does not manifest itself straight away as it takes many weeks for the search engines to index a site fully.

 

Unfortunately, by then, the damage is done and it is too late.

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