obaluba Posted August 1, 2005 Share Posted August 1, 2005 Hi, I have installed the worldpay module version 1.8 from the contributions. I have everything setup in worldpay admin as per the instructions, but when I try and test purchase something I get the following: Secure Payment Page Sorry, there was an error in processing this transaction: The information sent from the merchant's site is invalid or incomplete. Please send the following information to the merchant: The transaction cannot be processed due to one or more of the following: the installation ID field is blank or contains invalid characters a different submission protocol is required. For instance, a more secure submission may be required the installation number is invalid I have checked the select junior ID and appears to be correct, I am using HTTP not HTTPS! any help would be gratefully received!! please help! :( Quote Link to comment Share on other sites More sharing options...
obaluba Posted August 1, 2005 Author Share Posted August 1, 2005 Do i need to change any of the code in the version 1.8 worldpay module? Quote Link to comment Share on other sites More sharing options...
radders Posted August 1, 2005 Share Posted August 1, 2005 Make sure you have put your Worldpay Company ID in the Installation ID field. They give you several different numbers during the testing process so make sure it is this one. Quote Link to comment Share on other sites More sharing options...
obaluba Posted August 1, 2005 Author Share Posted August 1, 2005 Make sure you have put your Worldpay Company ID in the Installation ID field. They give you several different numbers during the testing process so make sure it is this one. <{POST_SNAPBACK}> Is the company ID the same as the Installation ID? thanks for your reply :thumbsup: Quote Link to comment Share on other sites More sharing options...
obaluba Posted August 1, 2005 Author Share Posted August 1, 2005 Anyone have any ideas? Quote Link to comment Share on other sites More sharing options...
mark27uk3 Posted August 3, 2005 Share Posted August 3, 2005 Hi Rob, Your installation id is not the same as your company id. Log into your worldpay admin and scroll right down to the bottom of the page and you will see a column entitled 'Installation ID'. This is the number you need. Mark Quote Lifes a bitch, then you marry one, then you die! Link to comment Share on other sites More sharing options...
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