hostify Posted July 26, 2005 Share Posted July 26, 2005 I got money from paypal when client paid (for order from my oscommerce). But no order information in oscommerce admin. I got this problem for a second time. Is there anyone found this problem? How can I fixed? Link to comment Share on other sites More sharing options...
OceanRanch Posted July 26, 2005 Share Posted July 26, 2005 The IPN contribution explains why this happens. http://www.oscommerce.com/community/contributions,2679 HTH Tom Link to comment Share on other sites More sharing options...
Panic36 Posted July 26, 2005 Share Posted July 26, 2005 Would this be your first order? Or have you gotten previous orders? If this is your first order, I would set up an account and go through the purchasing steps to see if it happens again... If it does, and your cart is fairly new, I would look in your customers folder, and possibly give them a call? If this isn't, I don't see how it can be an on and off thing... Hopefully someone else here can give you better advice on the configuration that's in error. Is this IPN now bundled with the current release of MS 2.2? Because I honestly haven't had this problem... and I haven't installed PayPal IPN Link to comment Share on other sites More sharing options...
heretoo Posted July 26, 2005 Share Posted July 26, 2005 In the paypal profile, there is a autoreturn feature that must be turned on in web options, it does not seem to really have anything to do with an order but if turned off it will not go back and confirm the order. Link to comment Share on other sites More sharing options...
OceanRanch Posted July 26, 2005 Share Posted July 26, 2005 The IPN contrib is still a contribution in MS2.2. You might be just lucky or you may also have enabled the auto return feature of paypal that catches alot of the folks that don't click on the fine button on paypal. Most folks go with IPN and seem happy. HTH Tom Link to comment Share on other sites More sharing options...
hostify Posted July 26, 2005 Author Share Posted July 26, 2005 do you mean I have to install this contribution? http://www.oscommerce.com/community/contributions,2679 I try to download it but downloaded file is error. Link to comment Share on other sites More sharing options...
OceanRanch Posted July 26, 2005 Share Posted July 26, 2005 Yes, install that contribution. The forum thread for support for it is http://www.oscommerce.com/forums/index.php?showtopic=124298 Post for help there on the download. Tom Link to comment Share on other sites More sharing options...
Doodlebuckets Posted July 26, 2005 Share Posted July 26, 2005 I am having the same problem. It worked before but now it does not. I've done some test order through Paypal (not IPN, just plan PP) and when I hit the continue button at the very end, I get "checkout_process.php could not be found. Please check the name and try again." whle still in PP. The file is there, but PP is not going back to it and no one can confirm their orders. I do not have IPN set up, just PP. What can I do? For PP Auto Return, what page could I use to return to and meet PP's criteria? Thanks... Amy Link to comment Share on other sites More sharing options...
OceanRanch Posted July 26, 2005 Share Posted July 26, 2005 Are you using a full URL to checkout_process.php (i.e. http://www.yourdomain.com/catalog/checkout_process.php) on the paypal site? Tom Link to comment Share on other sites More sharing options...
Doodlebuckets Posted August 2, 2005 Share Posted August 2, 2005 I am not using auto return at all b/c I don't have page with the info PP requires. Amy Link to comment Share on other sites More sharing options...
Guest Posted August 2, 2005 Share Posted August 2, 2005 Thank you so much! I was having the same issue. I'll try turning on the "autoreturn" function. Link to comment Share on other sites More sharing options...
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