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osCommerce

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Emails not being sent?


alum316

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I searched, couldn't find the answer.

 

Basically my shop is running just fine (on OsC 2.2MS2). Orders can be placed, accounts accessed, etc. The orders are sent to me at the Send Extra Email To address...but not the main email address. That's the one I really need it at since the extra one is simple for archiving.

 

Can someone help me on this?

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I searched, couldn't find the answer.

 

Basically my shop is running just fine (on OsC 2.2MS2).  Orders can be placed, accounts accessed, etc.  The orders are sent to me at the Send Extra Email To address...but not the main email address.  That's the one I really need it at since the extra one is simple for archiving.

 

Can someone help me on this?

Please don't take this the wrong way but is it the correct email address that you entered? Also, you might try checking what your email filter settings are as the email may have gone into your junk email folder. It happens to me all the time :blush:

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I thought of that, so I set the primary and the send extra email to addresses to the same address and still only got one order notice. I switched the two, making the primary my work email and the send extra to my home email and still only got it at the send extra email to address.

 

Any ideas?

 

Thanks

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For some odd reason the software doesn't send Order e-mails to the main address you specify, only the extra one.

 

As you can have more than one e-mail address in the extra e-mail box, stick both in there where you want mails to go - should do the trick :)

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I'll do that thanks but for some reason, orders done with credit cards will not send the middle cc numbers to the second email (I split it for safety). Is there a quick way to fix that.

 

Thanks!

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I'm willing to give up OsC sending emails to the primary address as a lost cause, but can anyone tell me how to make the middle credit card details (since I use split) show up in the emails that go to Send Extra Email? Since that's the only way the system will send me email for orders I need those numbers, or stop using split which I don't want to do (the whole "do it as safe as possible" thing).

 

Thanks

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Check admin/modules/payment modules. Edit module you are using. Some have an "email" option there. Hopefully yours is one.

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