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osCommerce

The e-commerce.

No order confrimation to customer or self


rosevelyn

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I didn't set it up personally. My web guy will be calling osCommerce. I do have Outlook Express though. I am wondering, based on your experience, what possible problems might be causing this. Your reply is greatly appreciated.

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My web guy will be calling osCommerce

 

You'll have a long wait - as there's no one to call. If your 'web guy' told you that, then find a new 'web guy'.

 

To e-mail from your own computer using an e-mail address on your domain you just need to add that e-mail address to your domain in your web hosting control panel, and then set up Outlook Express to send and receive using that mail address.

 

In your osCommerce 'admin' control panel, under My Store, you'll see two places right at the top where you enter the e-mail address you wish to use, and you also need to enter it where it says 'Send Extra Order E-mails To' (this is so you receive copies of orders made by customers).

 

Just enter the e-mail addresses you wish to use as e.g. [email protected] and don't use the format Sales <[email protected]>

 

Vger

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