Mixer_029 Posted July 13, 2005 Share Posted July 13, 2005 Strange problem - all emails are generated correctly by osc except the owner email after an order is placed. In test mode, we receive this email (telling the owner of a placed order) but once we place it in production, that one email quits sending. The order is going thru, authorizing, charging the card, and returning to the Thank-you page, but no email is generated. It also won't send out emails to the "additional" addresses either. We are on a Windows platform and have double checked all of the email settings, and we have tried several different email accounts to eliminate that potential problem. We are also co9nnecting to Authorizenet. Any ideas would be appreciated!! We have removedthe < > in the email addys as suggested, but we are still having the same problem. And have recently discovered it is not sending "lost password" email either, these problems HAVE to be connected somehow. Thanks in Advance Mixer Link to comment Share on other sites More sharing options...
Guest Posted July 13, 2005 Share Posted July 13, 2005 Strange problem - all emails are generated correctly by osc except the owner email after an order is placed. In test mode, we receive this email (telling the owner of a placed order) but once we place it in production, that one email quits sending. The order is going thru, authorizing, charging the card, and returning to the Thank-you page, but no email is generated. It also won't send out emails to the "additional" addresses either. We are on a Windows platform and have double checked all of the email settings, and we have tried several different email accounts to eliminate that potential problem. We are also co9nnecting to Authorizenet. Any ideas would be appreciated!! We have removedthe < > in the email addys as suggested, but we are still having the same problem. And have recently discovered it is not sending "lost password" email either, these problems HAVE to be connected somehow. Thanks in Advance Mixer <{POST_SNAPBACK}> DONT double post, mods please remove as already in the General Support thread Link to comment Share on other sites More sharing options...
Mixer_029 Posted July 13, 2005 Author Share Posted July 13, 2005 DONT double post, mods please remove as already in the General Support thread <{POST_SNAPBACK}> I apologize....the first (this one) category was a mistake. Mixer Link to comment Share on other sites More sharing options...
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