TCwho Posted July 11, 2005 Share Posted July 11, 2005 Hey everyone.. We had a order placed and the method of payment chosen was money order, but then the customer changed his mind and would like to pay using paypal... Is it possible to change it without having to cancel his order? -any advice?- thank you Drop_Shadow How Did You Hear About Us Email HTML Order Link ---- GMT -5:00 Link to comment Share on other sites More sharing options...
♥toyicebear Posted July 11, 2005 Share Posted July 11, 2005 Hey everyone.. We had a order placed and the method of payment chosen was money order, but then the customer changed his mind and would like to pay using paypal... Is it possible to change it without having to cancel his order? -any advice?- thank you <{POST_SNAPBACK}> There are several order editor add-ons available in the contribs section which lets you edit an order including payment metode. But in this case, why not just send him a paypal email "invoice" , and when he/she has payed it, activate his order? Basics for osC 2.2 Design - Basics for Design V2.3+ - Seo & Sef Url's - Meta Tags for Your osC Shop - Steps to prevent Fraud... - MS3 and Team News... - SEO, Meta Tags, SEF Urls and osCommerce - Commercial Support Inquiries - OSC 2.3+ How To To see what more i can do for you check out my profile [click here] Link to comment Share on other sites More sharing options...
TCwho Posted July 11, 2005 Author Share Posted July 11, 2005 There are several order editor add-ons available in the contribs section which lets you edit an order including payment metode. Thanks for reply. Yeah I have an order editor installed. I placed an order myself and did what the customer did. I used the order editor to change it to what the payment method text says when one chooses paypal... but all it did was exactly that.... Edit the "Text" . I was hoping I could do it so, It could take the customer back a step ... and where they could then log back in and see the contents in the cart and then re-do the checkout process... Push comes to show, I will send them a invoice via email like you suggested.. Drop_Shadow How Did You Hear About Us Email HTML Order Link ---- GMT -5:00 Link to comment Share on other sites More sharing options...
TCwho Posted July 11, 2005 Author Share Posted July 11, 2005 Just deleted their order and went back into their account and added the products back into their shopping cart .. then sent them email then can finish checking out... Didnt take long.. Rather easy. Thanks again toyicebear & Jack Drop_Shadow How Did You Hear About Us Email HTML Order Link ---- GMT -5:00 Link to comment Share on other sites More sharing options...
♥toyicebear Posted July 11, 2005 Share Posted July 11, 2005 Thanks for reply. Yeah I have an order editor installed. I placed an order myself and did what the customer did. I used the order editor to change it to what the payment method text says when one chooses paypal... but all it did was exactly that.... Edit the "Text" . I was hoping I could do it so, It could take the customer back a step ... and where they could then log back in and see the contents in the cart and then re-do the checkout process... Push comes to show, I will send them a invoice via email like you suggested.. <{POST_SNAPBACK}> I dont remember the name, but i have seen a contrib which lets you restore the order...ie. it goes back into the customers cart....Take a look through the contribs maybe you can find it..... Basics for osC 2.2 Design - Basics for Design V2.3+ - Seo & Sef Url's - Meta Tags for Your osC Shop - Steps to prevent Fraud... - MS3 and Team News... - SEO, Meta Tags, SEF Urls and osCommerce - Commercial Support Inquiries - OSC 2.3+ How To To see what more i can do for you check out my profile [click here] Link to comment Share on other sites More sharing options...
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