withoutwarning Posted July 10, 2005 Posted July 10, 2005 Hi there, I had a bit of a strange issue with the Paypal payments which I have been receiving through my OSC webstore...Payment goes through fine, but for some reason the sale is not registered as an order on my orders page (in the admin area...). Has anybody else experienced this? If so, is there a way of fixing the issue? Thanks... ...J... Quote
philpop Posted July 14, 2005 Posted July 14, 2005 Got exactly the same problem, There are lots of us with the same problem, yet it seems no one knows how to fix it!!! :( Quote
Guest Posted July 15, 2005 Posted July 15, 2005 This contribution may help: Admin ordertotal fix contribution I never use the admin front page(blue screen) order summary links to view orders as it is buggy. Use the Customers>Orders link instead. Hope this helps Quote
wizardsandwars Posted July 15, 2005 Posted July 15, 2005 I think he said he WAS using the orders page. This is likely due to customers not hitting the return button at paypal to return to your site and complete the purchase. When this happens, the order is not inserted into osC. There are 2 options to fix this. 1.) install one of the PayPal IPN contributions, and utilize the Instand Payment Notification that paypal offers. some of these contributions are more difficult to install than others. This is the method paypal themselves recommend. 2.) configure the 'auto-return' feature of paypal to return to your www.mystie.com/checkout_process.php. This is quick and easy, and seems to work about 99% of the time that the customer forgets to hit thie continue button. Quote ------------------------------------------------------------------------------------------------------------------------- NOTE: As of Oct 2006, I'm not as active in this forum as I used to be, but I still work with osC quite a bit. If you have a question about any of my posts here, your best bet is to contact me though either Email or PM in my profile, and I'll be happy to help.
philpop Posted July 15, 2005 Posted July 15, 2005 I think he said he WAS using the orders page. This is likely due to customers not hitting the return button at paypal to return to your site and complete the purchase. When this happens, the order is not inserted into osC. There are 2 options to fix this. 1.) install one of the PayPal IPN contributions, and utilize the Instand Payment Notification that paypal offers. some of these contributions are more difficult to install than others. This is the method paypal themselves recommend. 2.) configure the 'auto-return' feature of paypal to return to your www.mystie.com/checkout_process.php. This is quick and easy, and seems to work about 99% of the time that the customer forgets to hit thie continue button. <{POST_SNAPBACK}> where abouts is the auto return feature? Quote
philpop Posted July 15, 2005 Posted July 15, 2005 where abouts is the auto return feature? <{POST_SNAPBACK}> ok I found it but I think the problem lies some where else. I tried it and when I checkout, all it says is Warning: Cannot modify header information - headers already sent by (output started at /home/heli/public_html/includes/modules/payment/paypal.php:141) in /home/heli/public_html/includes/functions/general.php on line 29 what does this mean? Quote
wizardsandwars Posted July 15, 2005 Posted July 15, 2005 http://www.oscommerce.info/kb/osCommerce/G...mon_Problems/15 Quote ------------------------------------------------------------------------------------------------------------------------- NOTE: As of Oct 2006, I'm not as active in this forum as I used to be, but I still work with osC quite a bit. If you have a question about any of my posts here, your best bet is to contact me though either Email or PM in my profile, and I'll be happy to help.
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