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Mystery product is showing on my front page....


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Posted

Hello, my site is www.better-beads.com. I have a mystery product that is showing up on my front page under the 'bestsellers of the month' (used to be my new products section). It has no image, no title, isn't clickable and shows a $0.00 amount. I can't find this thing in my database. Can someone please tell me how to get rid of it?

 

Thanks!

Autumn

Posted

Look at the page in internet explorer, go to 'View' in the top bar, and then down to 'Source' this will show you the parsed html that makes up the page.....

 

find the bit of the page that has the best sellers on it.... and you get this....

 

    <td align="center" class="smallText" width="33%" valign="top"><a href="http://better-beads.com/catalog/product_info.php?products_id=81"></a><br><a href="http://better-beads.com/catalog/product_info.php?products_id=81"></a><br>$0.00</td>

 

So its your product No. 81 which appears to be one you have deleted, so dont really know why its still showing up in best sellers!

Posted
Look at the page in internet explorer, go to 'View' in the top bar, and then down to 'Source' this will show you the parsed html that makes up the page.....

 

find the bit of the page that has the best sellers on it.... and you get this....

 

 ? ?<td align="center" class="smallText" width="33%" valign="top"><a href="http://better-beads.com/catalog/product_info.php?products_id=81"></a><br><a href="http://better-beads.com/catalog/product_info.php?products_id=81"></a><br>$0.00</td>

 

So its your product No. 81 which appears to be one you have deleted, so dont really know why its still showing up in best sellers!

 

Ok, now it's time to show just how dumb I am with this stuff. How do I get to my products database so that I can delete #81. The only thing I am familiar with is getting to PHPMyAdmin and seeing everything BUT my actual products in my database. So....I'm stuck....can you help?

 

Thanks!

Autumn

Posted

I am no good with phpmyadmin either!

 

Only thing I can add to help is that if you entered all your products in the same order, #81 was in CRYSTALS - 5301 BICONES and was either the last of the 3mm ones, or the first of the 4mm ones.

Posted
It would be better if you locate the item in admin under the proper category and delete it there.  There are several interlocking tables one would want to update.

 

Thanks so much you guys for trying to help me figure this one out.....

 

Now, having read all the comments and suggestions posted, here is my 'issue'. I am using easypopulate so I have a product 81 for just about every single spreadsheet I am using (and there are about 50 of them, so far). The $0.00 isn't showing up just in my crystals section. It actually shows up on the front page no matter what new products I just added to the catalog. Which, btw, the Bestseller's box on my page is really the newest items that have just been added. (Still going to check out my crystals pages though just to make sure.)

 

So, going through admin and each category would take a ton of time (especially on dial-up....lol) although I am willing to do that if necessary. How does the products in the catalog get assigned their unique product # anyways, if I am uploading multiple spreadsheets of products? Like product 81.

 

Again, thanks for the help, I really appreaciate it!

Autumn

Posted

Ok, I went into easypopulate and downloaded my entire database to edit....found product 81 (crystals, so very correct) but it had an ID, price and everything. So.....now where to? Could there be a different product 81?

 

Autumn

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