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The e-commerce.

New Install Issue


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Hello all :D


Just starting to fool around with this here. I have an osCommerce 'user guide' of sorts, and it seems pretty stright forward. However, after successfully uploading all files, it prompts me to set-up the batabase.


After I filled in the following :

- Database Server

- Username

- Password

- Database Name

- Persistant Connections

- Session Storage


...I was given the following error when pressing the 'continue' button :

A test connection made to the database was NOT successful.


The error message returned is:


Host 'gator20.hostgator.com' is not allowed to connect to this MySQL server


Please click on the Back button below to review your database server settings.


Any ideas for this newbie? :rolleyes:


Thank you,



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Sounds like you need to take this up with your host. Have they set you up and have they given you the right names/numbers...

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Make sure that Persistent Connection is not enabled, and that you have not selected to enable ssl unless you have an ssl cert. This also looks wrong:


normally it would read:




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