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what do i do if my dropshipper isnt answering


Avondon

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Hi

mY site is set up around the dropshopper mainly, all the orders I have had up to now which isnt many. have been the products she is supposed to be dropshipping for me.

I had a customer once again ordering some of the products she is supposed to dropship for me. Butthey seemed to be out of stock, so I mailed her and asked her when she would be getting anymore of these items, she never repiled, i mailed her again, she never replied. I looked everywhere to find this product at the price we sell it for . There were none.I lost the customer. I had to refund her her money back. and still no reply from the dropshipper

This means all the stuff on my site will have to go that she dropships. this only leaves me with a few products that at the moment i can afford to stock. what do I do can I sue her for losing me customers , or what , what can I do about her. HLEP.

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Hi

mY site is set up around the dropshopper mainly, all the orders I have had up to now which isnt many. have been the products she is supposed to be dropshipping for me.

I had a customer once again ordering some of the products she is supposed to dropship for me. Butthey seemed to be out of stock, so I mailed her and asked her when she would be getting anymore of these items, she never repiled, i mailed her again, she never replied. I looked everywhere to find this product at the price we sell it for . There were none.I lost the customer. I had to refund her her money back. and still no reply from the dropshipper

This means all the stuff on my site will have to go that she dropships. this only leaves me with a few products that at the moment i can afford to stock. what do I do can I sue her for losing me customers , or what , what can I do about her. HLEP.

 

sorry for spelling mistakes :blush:

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Unless you have a signed contract that stipulates some sort of guaranteed service provision, you have absolutely no chance of any compensation.

 

Learn from it, move on, and next time don't put all your eggs in one basket.

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Well, think of it this way... (and please don't take this the wrong way!)

 

You are asking a bunch of people that you don't know for advice of what you should do with regards your business... Would it not be better to consult a Lawyer ?

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Well, think of it this way... (and please don't take this the wrong way!)

 

You are asking a bunch of people that you don't know for advice of what you should do with regards your business...  Would it not be better to consult a Lawyer ?

 

Tue Burt . but sometimes people just need a bit of advice from like minded people who are sort in in the same business. I am new to the business world.

and yes Falsdawn I should not have put all my eggs in one basket . That is why I now stock some items of my own.

Thanks anyway both of you !

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Hmmm. Let's see - how much will consulting a lawyer cost? How long will they drag it out? For as long as they can, probably.

Weigh that against what you think you have lost in time and sales (not a lot by the sound of it).

 

Doesn't sound like a smart route to take IMO.

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FalseDawn, are you in the UK?

 

Consulting a Lawyer in the UK is usually free of charge for the first hour, depending upon your circumstances.

 

The poster was sold a site on the basis of the dropshipper, thus she has a valid claim for at least the cost of the website to be returned by the seller.

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Hmmm. Let's see - how much will consulting a lawyer cost? How long will they drag it out? For as long as they can, probably.

Weigh that against what you think you have lost in time and sales (not  a lot by the sound of it).

 

Doesn't sound like a smart route to take IMO.

 

I wasnt really thinking of going to a lawyer LOL.. I just didn't know how to handle this person whom is supposed to be my dropshipper. perhaps the only thing I can and will be doing is to run as fast as I can. Just imagine if i had paid for the goods they never would have turned up. then I would have been looking at going to see a Lawyer to send letters etc.

Sometimes thats all some people need to see.

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I have contracts and agreements with all of my suppliers and therefore I would most definately consult my lawyer if this were to happen to me, but whether or not you should.. It comes down to whether or not you have any agreement/contract/etc. with the supplier and if so, whether or not they've actually broken part of the contract.

 

Even with a written agreement, there are sometimes clauses which hold the supplier harmless in case of stock/quantity/backorders/etc. If you have a contract or agreement with them, review it and if you think they've broken/violated part of the contract/agreement, consult a lawyer about it.

 

If you aren't doing much in sales though, I wouldn't even bother with it and would just find another supplier (or two, or three, etc.). I have 20,000 items at present and have several suppliers from across Canada and the US. I agree with the others in that you shouldn't rely on a single supplier.

 

Unforeseen events happen at times and you don't want to find yourself out of business with nothing to sell because your sole supplier has gone under or whatever. With multiple suppliers, you may lose some of your product line temporarily, but will still be able to offer other items for purchase while seeking a new supplier to replace that one.

 

~James

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Hi

mY site is set up around the dropshopper mainly, all the orders I have had up to now which isnt many. have been the products she is supposed to be dropshipping for me.

I had a customer once again ordering some of the products she is supposed to dropship for me. Butthey seemed to be out of stock, so I mailed her and asked her when she would be getting anymore of these items, she never repiled, i mailed her again, she never replied. I looked everywhere to find this product at the price we sell it for . There were none.I lost the customer. I had to refund her her money back. and still no reply from the dropshipper

This means all the stuff on my site will have to go that she dropships. this only leaves me with a few products that at the moment i can afford to stock. what do I do can I sue her for losing me customers , or what , what can I do about her. HLEP.

 

I don't see how you can sue them. They don't have to sell to you unless you have a contract with agreed prices and stipulations. Just like you ... you don't have to do business with anyone you do not want to. Maybe they feel you aren't doing the sales you are supposed to and it is costing them money to do business with you.

 

Why don't you call instead of e-mailing and find out.

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But i did buy my site with her based as the dropshipper.

 

I have come across these sort of deals before, and they are nothing but trouble. Did you actually buy the site from the drop shipper along with the domain? Or did you buy it from a hosting company specialising in these sort of deals? I've even known it to be the case that you just lease the site and the domain, and so, when it comes right down to it, don't actually own a thing.

 

I just hope you didn't get locked into any sort of deal where you have to keep paying for a set period of time.

 

Vger

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I have come across these sort of deals before, and they are nothing but trouble.  Did you actually buy the site from the drop shipper along with the domain?  Or did you buy it from a hosting company specialising in these sort of deals?  I've even known it to be the case that you just lease the site and the domain, and so, when it comes right down to it, don't actually own a thing.

 

I just hope you didn't get locked into any sort of deal where you have to keep paying for a set period of time.

 

Vger

 

On dropshippers, I have very good experience with my dropshipper i use for my site www.crystalworld.info and next month i will open another shop with another dropshipper. You will really have to go to the source where dropshippers are pre-selected. For more information on pre-selected drop shippers Click Here.

 

Hope this will give you, and others interested, some idea.

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Please don't post affiliate links in public forums.

 

That is how I came to know about dropshipping in another forum. I made use of the opportunity offered. It gave me inside in the world of shopping online, and drop shipping itself and ended up with osc. It helped me when I was lost and searching for something good.

 

However, if you feel I should not share my excitement in online shopping etc and help those in the same who which to explore this further, like I did, I have no problem you remove my post. No bad feelings. Only sorry for those who are genuine struggling (like me) to find the right direction.

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I don't have the power to remove posts, and have no problem with links that are helpful. I would consider posting a link like yours as commercial advertising - the moderators of the forum seem to work to their own agenda and I really couldn't care less if they remove it or not...

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I don't have the power to remove posts, and have no problem with links that are helpful. I would consider posting a link like yours as commercial advertising - the moderators of the forum seem to work to their own agenda and I really couldn't care less if they remove it or not...

 

Not a problem FalseDawn, and again, no hard feelings on the comments :) To avoid further problems, I have put now on my main page www.crystalworld.info a banner, so people can click on it if interested. I am a very easy person by nature.

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Not a problem FalseDawn, and again, no hard feelings on the comments :) To avoid further problems, I have  put now on my main page www.crystalworld.info a banner, so people can click on it if interested. I am a very easy person by nature.

 

Thankyou falsedawn

I really appreciate the link it was very helpful. By THE WAY GREAT PRODUCTS ON YOUR SITE. .. i had a sneaky look round looks good.

I contacted the hosting company from which we bought our site. he is looking for a few dropshippers for us . But i will also look for my own too.

I have wholesalers for the jewellery and one for some other brands of cosmetics.

The hosting company has ben helpful in a way he says he will make us a unique banner for our site. as some others on the web have the same one we do. I dont want that realy I wouldnt have bought it if i knew that. But i am begginer .

so thanks again i will let you know how it goes.

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