ccoder Posted June 11, 2005 Posted June 11, 2005 Please help, I had the common problem with PayPal that someone paid, but no order was stored in my database. I installed PayPal IPN module to fix this and now orders are stored before payment is taken - great stuff! But when directed to PayPal for payment it is only requesting the Net amount (ie with no VAT!) The order has vat on it, but paypal does not include it? e.g order total ?11.75 paypal requests ?10.00 not ?11.75 (tax 17.5%) Thanks Steve
FalseDawn Posted June 11, 2005 Posted June 11, 2005 I believe this is a "feature" of PayPal itself (at least the USA PayPal) - it does not show the tax amount on the first page - the correct figure should be displayed when the user logs in. If you have a PayPal account, you can easily check this yourself. Edit: If you are only selling to the UK, then I think there's probably somewhere within PayPal that you can set a "fixed" tax rate on all orders - it might show up properly then.
ccoder Posted June 11, 2005 Author Posted June 11, 2005 Thanks, I just did a test purchase for ?2.25 +7.5p&p = 9.75. Paypal showed item amount 0.79 + 7.5p&p = 9.75 total! Strange, I completed checkout and the correct total WAS taken. But This is no good, I need the correct amount to be shown when the customer pays! Please help! Steve
FalseDawn Posted June 11, 2005 Posted June 11, 2005 Take it up with PayPal. But don't expect any joy. Did you try poking around in your merchant configuration options to set the tax rate there?
ccoder Posted June 11, 2005 Author Posted June 11, 2005 Take it up with PayPal. But don't expect any joy. Did you try poking around in your merchant configuration options to set the tax rate there? <{POST_SNAPBACK}> that was the first thing i tryed and it maid no difference. I added 17.5% to all items in UK. No luck, :-(
ccoder Posted June 12, 2005 Author Posted June 12, 2005 that was the first thing i tryed and it maid no difference. I added 17.5% to all items in UK. No luck, :-( <{POST_SNAPBACK}> Problem fixed, forget PayPal IPN as it doesn`t work very well with PayPal!!!!!!!!!!!!! I installed Held Order module instead and just use the normal PayPal . Held Order So no matter what payment method goes wronge I will still know what the customer had in their cart up-on leaving to pay. Sorted Steve
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