Belaird Posted June 11, 2005 Share Posted June 11, 2005 I keep getting an error in USPS postage calculation United States Postal Service United States Postal Service An error occured with the USPS shipping calculations. If you prefer to use USPS as your shipping method, please contact the store owner. I've read several posts, none seem to indicate how to address this problem. I have tested the Postal account codes and I am using the production login for webtools. UPS shipping calcuations are working properly, but I can't get USPS. I've upgrade USPS.php, but the problem doesn't go away. Quote Link to comment Share on other sites More sharing options...
Belaird Posted June 11, 2005 Author Share Posted June 11, 2005 I keep getting an error in USPS postage calculation United States Postal Service United States Postal Service An error occured with the USPS shipping calculations. If you prefer to use USPS as your shipping method, please contact the store owner. I've read several posts, none seem to indicate how to address this problem. I have tested the Postal account codes and I am using the production login for webtools. UPS shipping calcuations are working properly, but I can't get USPS. I've upgrade USPS.php, but the problem doesn't go away. <{POST_SNAPBACK}> Here is the XML response <?xml version="1.0"?><Error><Number>-2xxxxxxxx6</Number><Source>;SolServer.Rate_Respond</Source><Description>Missing Package element</Description><HelpFile></HelpFile><HelpContext></HelpContext></Error> Quote Link to comment Share on other sites More sharing options...
piaposa Posted June 18, 2005 Share Posted June 18, 2005 Here is the XML response<?xml version="1.0"?><Error><Number>-2xxxxxxxx6</Number><Source>;SolServer.Rate_Respond</Source><Description>Missing Package element</Description><HelpFile></HelpFile><HelpContext></HelpContext></Error> <{POST_SNAPBACK}> i have the same problem... did you find a solution to that? Quote Link to comment Share on other sites More sharing options...
OceanRanch Posted June 18, 2005 Share Posted June 18, 2005 Double check that your postal/zip code is correct in the admin area. Then you must call USPS 800-344-7779 and have them move you to the production server. HTH Tom Quote Link to comment Share on other sites More sharing options...
Belaird Posted June 18, 2005 Author Share Posted June 18, 2005 Double check that your postal/zip code is correct in the admin area. Then you must call USPS 800-344-7779 and have them move you to the production server. HTH Tom <{POST_SNAPBACK}> I am in production. The problem persists. Quote Link to comment Share on other sites More sharing options...
OceanRanch Posted June 18, 2005 Share Posted June 18, 2005 So you actually called them? Tom Quote Link to comment Share on other sites More sharing options...
famous58 Posted June 30, 2005 Share Posted June 30, 2005 So you actually called them? Tom <{POST_SNAPBACK}> I called 'em and it works! Sa-weet. Quote Link to comment Share on other sites More sharing options...
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