Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

URGENT: Orders not being saved or emailled


Guest

Recommended Posts

Hi,

 

I have just setup a store using OsCommerce via CPANEL. The client will only accept Paypal. For some reason when an order is placed, it is not saved into the database nor is a copy of the order information sent to the client or the purchase but the Paypal portion is processed ok.

 

I don't have any special add on modules, I'm using the stock modules that came with the default installation.

 

Can anyone help?

 

Thanks

 

~Matthew.

Link to comment
Share on other sites

How many times must this question be answered?

 

Use PayPal IPN.

 

Hi I have had the same trouble, payment received but no order in admin! If I install PayPal IPN that will be fixed for next time. But what about my current order! Can I retreive it from anywere?

 

Thanks

 

Steve

Link to comment
Share on other sites

I have installed the IPN. It appears to be working to a degree, however when I look at Order History no data shows up but I do see Negative pages

 

Page Results -1 -2 -3 -4

 

If I click on the Hyperlink from the confirmation email I do get to my Order History directly but not via the Option under 'My Account'

 

If someone could point me in the right direction on how to fix this problem I would appreciate it thanks.

Link to comment
Share on other sites

.../account_history_info.php?order_id=x works fine.. When it has the session ID in the URL it gives the error page

 

Results Pages: -4 -3 -2 -1.

Link to comment
Share on other sites

usually whtn the results are that way, you may have deleted the orders via the store admin. also, check your order status' to see what you have, look under localization/order status

Link to comment
Share on other sites

usually whtn the results are that way, you may have deleted the orders via the store admin.  also, check your order status' to see what you have, look under localization/order status

 

Thank you for the reply.

 

Under Orders Status I have

 

Pending

Processing

Delivered

On Hold

Canceled

 

I installed the Paypal IPN v 3.0.

 

The order is in 'Pending' mode right now and shows under Admin-Customers-Orders

 

It just does not appear through the 'My Account' function only direct using Order#

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...