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editing shipping.php


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i went to public_html/includes/languages/english/shipping.php... to add text and i am getting Parse error: parse error, unexpected T_STRING in /home/thewrigh/public_html/includes/languages/english/shipping.php on line 17

can someone take a look at this and tell me what is worng



$Id: shipping.php,v 1.4 2002/11/19 01:48:08 dgw_ Exp $


osCommerce, Open Source E-Commerce Solutions



Copyright ? 2002 osCommerce


Released under the GNU General Public License



define('NAVBAR_TITLE', 'Shipping & Returns');

define('HEADING_TITLE', 'Shipping & Returns');


define('TEXT_INFORMATION',Shipping & Returns


All orders will be fulfilled under your account, which has been assigned to you at the time of your registration. Every attempt will be made to ship orders that are received by 2 PM Pacific Standard Time PST on normal business days Monday Friday, excluding U.S. holidays on the same or next day that the order is received contingent upon availability of resources to fill your order. There will be no refunds for shipping charges or handling fees due to delayed shipping.

All orders must include a ship to address for drop shipping purposes.

Each order will be sent direct to your customer, as per your ordering instructions. All packing and shipping materials will represent your company's information, as if you were processing the order yourself. No reference to thewrighttools.net will be made, excluding the thewrighttools.net products themselves unless required by law.


Orders are shipped via UPS, FedEx or competitive service determined by thewrighttools.net unless otherwise requested. Next Day Air, Second Day Air, 3 Day Select are all available options. Orders will ship from California.

thewrighttools.net DO NOT ships orders worldwide.

Each order will be assessed with the published shipping charge for the particular zone, weight and size. You are responsible for this charge.

No shipments will be made on any account that has become delinquent.

Backorders Substitutions:

If any products do become backordered that you have ordered you will be notified.


Orders can be cancelled prior to shipment. Shipment generally occurs at 2 PM PST Monday Friday excluding U.S. holidays.

Orders can also be cancelled if they are on backorder.

If a problem exists on an order, it may be cancelled, at our sole discretion, 48 hours after being placed if there is no response to messages left informing you of such an issue.


All returns require a Return Merchandise Authorization Number RMA issued by an authorized thewrighttools.net representative Please open an RMA trouble ticket in My Account section to retrieve an RMA . Product returned without this authorization may not be identifiable to process a return, or at our sole discretion may be refused.

At our discretion, all non-defective returns MAY be assessed a 20 restocking fee within 15 days of shipping. Shipping and handling fees will not be refunded.

Non-defective product will only be accepted in resalable condition, with all original packaging.

Product can be returned to thewrighttools.net within 15 days of sale.

Upon receipt of the return, we will credit your account for merchandise costs, and you are responsible for handling the transaction with your customer.

All returns must be returned to thewrighttools.net postage paid regardless of reason. If a replacement order is sent, it will be shipped without shipping or handing charges to the customer.

Special orders or closeouts may not be eligible for return.

Returns will not be accepted after 15 days after shipping, regardless of reason.

Refusals and Non-Deliverables:

You are responsible for all shipping charges and return service charges on any refused order. We will credit your account for all merchandise less a 10 restocking fee. Shipping charges and handling fees will not be refunded on refused orders.


thewrighttools.net will be held responsible for any damages that occur during shipment and will generally replace these orders free of charge. All claims must be made within 5 days of receipt of goods.');


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