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osCommerce

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No Shipping Added


Deskdirect

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Yesterday I got five orders through my store, three with shipping added two without. I did a test today and during checkout the checkout_shipping.php page is bypassed and goes right to the checkout_payment.php page.

 

I haven't got a clue what happened to cause this behaviour. I didn't change or add anything.

 

Any suggestions, please!?

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I am using the table shipping by price. It has been working for 4 years without problems. I have a few items with attributes most without and that hasn't been a problem. But the two orders I did get without the shipping don't have attributes attached to them.

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I've search this forum and my host's forum and there seems to be quite a few folks dealing with this issue but no one seems to have an answer.

 

I am concerned because my store has been operating for a few years now without any ordering problem and then wham!

 

I've changed nothing and while I know that files get corupted I have replaced all the files from a backup when I know these problems didn't exisit.

 

Please, I am losing orders as we speak!

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  • 4 weeks later...

Has anyone got a solution to this?

 

I have had everything working for about 2 years and now all of a sudden the shipping is not being added.

 

I have uploaded the shipping modules again but it makes no difference, someone must know what the problem is.

 

There are a few other problems I have had that just mysteriously appear and like you I can find many others with the same problems but no way to fix them.

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  • 11 months later...
Has anyone got a solution to this?

 

I have had everything working for about 2 years and now all of a sudden the shipping is not being added.

 

I have uploaded the shipping modules again but it makes no difference, someone must know what the problem is.

 

There are a few other problems I have had that just mysteriously appear and like you I can find many others with the same problems but no way to fix them.

 

 

Hey there. After reading through this discussion here and doing some thinking on my own- I've figured out a simple fix. Basically delete then re-add the attribute to the product- if the shipping is not being calculated. Too many edits of the attributes (the name, the attached file)..the OSC goes blank and doesn't recognize it. After I did this...things again worked like a charm.

 

HTH someone else!

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Hey there. After reading through this discussion here and doing some thinking on my own- I've figured out a simple fix. Basically delete then re-add the attribute to the product- if the shipping is not being calculated. Too many edits of the attributes (the name, the attached file)..the OSC goes blank and doesn't recognize it. After I did this...things again worked like a charm.

 

HTH someone else!

 

There's another caveat. To get things to work- you need to check out sans an attribute first, then re-add the attribute. Shipping should come up the next time.

 

Minor bug..not the worst.

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