Help required for strange email problem

[BridgerArt]

I have just discovered that only AOL emails are being delivered. All emails to any other isp is not arriving. Not sure how long this has been going on for but I THINK everything was OK a couple of weeks ago.

 

I have logged on with other ISPs and it makes no difference. Have spent two days trying everything I can think of but I am new to oscommence & php so am a bit in the dark.

 

I would br grateful for ANY help or ideas about what may be wrong.

 

Thanks

Tony

[♥Vger]

Make sure that the e-mail addresses you have under Configuration in your osCommerce 'admin' control panel are actually based on the domain you are using e.g. [email protected] - and not some junkmail address like [email protected]

 

Vger

[BridgerArt]

Make sure that the e-mail addresses you have under Configuration in your osCommerce 'admin' control panel are actually based on the domain you are using e.g. [email protected] - and not some junkmail address like [email protected]

 

Vger

<{POST_SNAPBACK}>

 

Thanks for your quick reply

 

Yes the email address is correct

[♥Vger]

Then, make sure that the e-mail addresses are not in this format Sales <[email protected]> Although this is the standard osC advice it does not work on a whole variety of servers. Just use [email protected] (no pre-amble and no opening and closing tags).

 

If you are referring to sending mail from your own computer to customers (which is not reaching them) then you must make sure that the Outgoing Mail server is not your ISP's (e.g. smtp.freeserve.com) but your own authorised smtp service on your domain (e.g. mail.yourdomain.com or smtp.yourdomain.com). If you send mail from [email protected] from your computer, but use your ISP's mail server to do it this then it counts as 'relaying' and relayed mail is routinely blcoked these days by other ISP's.

 

Vger