I am not able to log in. Please help

[tomekskiba]

After I create user. I get confirmation email but I am not able to login or make any purchase. After I try to log in I am redirected to that default page where ask to log in again

 

http://drgravity.com/osCommerce/index.php?...03be4cbf400b655

 

Looks like cart is not activated but I do not now where to do that.

 

I am sorry for such basic questions but I just started with osCommerce and I am trying to figure it out.

 

thanks for any help.

 

Regards

Tomasz Skiba

[email protected]

[wjn]

I have had a similar issue with some of the stores that I have done with osC. It is not a universal problem; however, I would wonder what browser you are using and perhaps what your security settings might be (e.g., which firewall you use and if perhaps it is causing problems).

 

We have noticed patters with people using AOL when they access our sites. Most of my clientele are B to B (Business to Business) and so AOL is not really a big problem because most of the purchases are done in the offices. I will let you know if I find out more.

[Guest]

could be dealing with your configure.php file, also set force cookies off in the admin area

[petite46]

hello everyone,

I have the same problem,some customers can not loged in.

and i've been looking for the place of cookie thing in the admin area,

but I can not find it....where the place I can make it "force"???

sorry for that simple question,but I need a help..... :'(

 

and when I try to log myself in with Firefox,there is no problem,but

if I do it with Internet Explorer,I can not log in.(going back to the page

"welcome guest!")

most of my customers are using Internet Exprorer,so I really want to

solve this proble.

 

please give me your hand!

[wjn]

When you log in to the admin side of your site, click on Sessions in the Configuration box on the left hand side of your screen.

[petite46]

hi wjn,thanks for your help.

 

This is my settings.

Loggin area in Configuration,

"store Page Parse Time" and "Store Database Queries" are set as false,and "Display The Page Parse Time" is set as ture.

and Cache area in Configuration,"Use Cache" is set false.

 

is there anything I've set something wrog?

I still have the problem,some cumtomers can not login,when they creat their accout,

then try to log in,it goes back to "Welcome guset!" page.

and I just got one email,this customer could login,but after putting things in the shopping-cart,it become empty ....

(they are not using AOL)

:(

[tomekskiba]

Hi guys I have exaclly the same problem what is described in a post above me

 

After login I am redirected to welcome page where again ask me to login

 

And each time i try to add something to the cart is showing me that cart is empty :'(

 

thank you for help

[lauren4521]

Did anyone resolve this? I thought I may have messed somet hing up while customizing but after searching here and deleting the install/reinstalling....the same thing is happening. In trying to log in to admin, I enter in the CORRECT username/password and it won't authorize me. Weird thing is that I CAN log on via Netscape and Mozilla but NOT IE. Obvious thing is that this is an IE issue but why would it start happening suddenly and keep up even after a new install? Could it be a server issue? Off to email my question to my administrator.

 

Lauren