slee Posted May 29, 2005 Share Posted May 29, 2005 can you help me? i have set up a site wiht a table rate for the shipping but i also want to be able to set a rate for all overseas customers. i would like to be able to set price of 7.95 for every overseas customer but also be able to add mroe to the price if necessary later on if the shipping will cost more. is this possible? Link to comment Share on other sites More sharing options...
slee Posted May 30, 2005 Author Share Posted May 30, 2005 Is it possible to edit an order to add more shipping? Link to comment Share on other sites More sharing options...
Guest Posted May 30, 2005 Share Posted May 30, 2005 Be careful. That's a good way to piss off customers. When they compare the price they think they paid to their monthly statement...ouch! It sounds like you're in for a lot of chargebacks! Look at Contributions for a way to make the charges right up front. Or, start a little too high and send 'em some money back by lowering the charge or refunding. Then be sure they know about it. Money back? Customers love that stuff!! Link to comment Share on other sites More sharing options...
bglkk Posted May 30, 2005 Share Posted May 30, 2005 i would like to be able to set price of 7.95 for every overseas customer but also be able to add mroe to the price if necessary later on if the shipping will cost more. is this possible? <{POST_SNAPBACK}> Possible, but what brushwood said. IMHO, not good business, unless you're reducing shipping costs. Look for the Order Editor contribution. "Buy the ticket, take the ride..." -HST Link to comment Share on other sites More sharing options...
slee Posted May 30, 2005 Author Share Posted May 30, 2005 it could be more it could be less but how do i edit a customers order? for the site im making its general practice to do this for overseas shipping as it is done on weight rather than in the uk its by price. its either that or is there a way to set it up so if they are in the uk they get charged shipping by the price and if they are anywhere else they get charged according to the weight? thanks :) Link to comment Share on other sites More sharing options...
Guest Posted May 30, 2005 Share Posted May 30, 2005 Are you processing their cards in real time? If not, you could add all of the shipping as needed before running the card. You could note on the site that the shipping charge given is just an estimate or say that they will receive an e-mail with the total when the order ships. It isn't as professional since folks are now becoming used to e-commerce with live tie-in quotes from the shippers. If you could do that, it would be better. You'd have fewer abandoned carts. Another thing you should watch out for is your merchant account and the cc companies. They won't like you much if customers complain about your charges regularly. Link to comment Share on other sites More sharing options...
Guest Posted May 30, 2005 Share Posted May 30, 2005 it could be more it could be less but how do i edit a customers order? for the site im making its general practice to do this for overseas shipping as it is done on weight rather than in the uk its by price. its either that or is there a way to set it up so if they are in the uk they get charged shipping by the price and if they are anywhere else they get charged according to the weight? thanks :) <{POST_SNAPBACK}> As Douglas said, Order Edit is a good contribution. There might even be something for shipping zones that could help you with your UK vs. the World shipping rates. Look into the Contributions. There's a wealth of functionality already coded. Just be careful adding them to your store! Hey, what about an intro page with UK,Worldwide as two options each one leading to a different store? Mention the one in the other for the dunces and limit the shipping countries properly. Then set the one for weight and the other for total! Just load a copy of your store into a new directory, do the same with the database, change the configs and make the minor adjustments. Admin is slightly more complicated. Inventory would have to be juggled. Link to comment Share on other sites More sharing options...
slee Posted May 31, 2005 Author Share Posted May 31, 2005 ok that is great as this shouldnt need to be done very often i just need to sort out how to make overseas orders 7.95 and nothing else... any ideas? Link to comment Share on other sites More sharing options...
slee Posted June 4, 2005 Author Share Posted June 4, 2005 ok ive oinstalled the order edit module and everything seems to be working fine but how does it work? how does it alter the payment so the customer is charged the correct price? Link to comment Share on other sites More sharing options...
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