jrthor2 Posted February 24, 2009 Share Posted February 24, 2009 How does the referral system work? Do you have to have the "tell a friend" module working? Quote Link to comment Share on other sites More sharing options...
chooch Posted February 24, 2009 Share Posted February 24, 2009 How does the referral system work? Do you have to have the "tell a friend" module working? You type in the email address of the person who refered you and they get Points when you sign up. Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
jrthor2 Posted February 24, 2009 Share Posted February 24, 2009 You type in the email address of the person who refered you and they get Points when you sign up. I don't have a box anywhere during checkout for the customer to type in an email address??? Quote Link to comment Share on other sites More sharing options...
chooch Posted February 24, 2009 Share Posted February 24, 2009 I don't have a box anywhere during checkout for the customer to type in an email address??? Then you obviously have either not activated referals in admin, or have not installed the contribution correctly. Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
jrthor2 Posted February 24, 2009 Share Posted February 24, 2009 I have "Enable and set points for Referral System" value set to 10 in the admin -> configuration -> Points/Rewardsv2.00. Isn't that all I have to do to enable referals? Quote Link to comment Share on other sites More sharing options...
jrthor2 Posted February 24, 2009 Share Posted February 24, 2009 I found the issue. I'm not sure where I got this code: <!-- Points/Rewards Module V2.00 Redeemption box bof --> <?php $orders_total = tep_count_customer_orders(); if ((USE_POINTS_SYSTEM == 'true') && (USE_REDEEM_SYSTEM == 'true')) { echo points_selection(); if (tep_not_null(USE_REFERRAL_SYSTEM)) { if ($orders_total < 1) { echo referral_input(); } } } ?> <!-- Points/Rewards Module V2.00 Redeemption box eof --> But the if $orders_total < 1 was causing this not to show up. I commented that line and the $orders_total = tep_count_customer_orders() line out (as they are not in the instructions), and now the box for entering a referer email is showing up. Thanks Quote Link to comment Share on other sites More sharing options...
suzanna Posted February 26, 2009 Share Posted February 26, 2009 Hi everyone..i've been using this great contribution for 3 months without any problem. But today i found out the point can't be deducted from the payment information page during the checkout. When I tick the Point redemption box and click continue, the total order is still the same & no points deducted (confirmation page). Really appreciate any help as my store is receiving order everyday. & sorry for my english. really need help. Thank you. Quote Link to comment Share on other sites More sharing options...
chooch Posted February 26, 2009 Share Posted February 26, 2009 I found the issue. I'm not sure where I got this code: <!-- Points/Rewards Module V2.00 Redeemption box bof --> <?php $orders_total = tep_count_customer_orders(); if ((USE_POINTS_SYSTEM == 'true') && (USE_REDEEM_SYSTEM == 'true')) { echo points_selection(); if (tep_not_null(USE_REFERRAL_SYSTEM)) { if ($orders_total < 1) { echo referral_input(); } } } ?> <!-- Points/Rewards Module V2.00 Redeemption box eof --> But the if $orders_total < 1 was causing this not to show up. I commented that line and the $orders_total = tep_count_customer_orders() line out (as they are not in the instructions), and now the box for entering a referer email is showing up. Thanks I'm glad you got it sorted Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
tpokala Posted March 4, 2009 Share Posted March 4, 2009 Is there posibility to show products with points needed to buy it? Now in "gifts" category customers can see productks and normal price. I want that they can see points needed to buy products from "gifts" category Quote Link to comment Share on other sites More sharing options...
chris2403 Posted March 7, 2009 Share Posted March 7, 2009 i think what the guy above is saying is exactly what i was looking for. customers buy stuff and earn points as per usual but insted of getting money off there are certain products that cost so many points and you redeem the points to buy these specific products for example a wireless mouse might be 500 points and a usb hub 250. also, is it not possible to set the points to trigger when the order status is set to "complete" or something. i get quite a few orders and dont think i would be able to keep up. Quote Link to comment Share on other sites More sharing options...
chooch Posted March 7, 2009 Share Posted March 7, 2009 i think what the guy above is saying is exactly what i was looking for. customers buy stuff and earn points as per usual but insted of getting money off there are certain products that cost so many points and you redeem the points to buy these specific products for example a wireless mouse might be 500 points and a usb hub 250.This is a good idea for certain shops that will encourage product sales in order for customers to add points to their balance so they can purchase Points exclusive items but this is somewhat of a non essential requirement for the majority I think. also, is it not possible to set the points to trigger when the order status is set to "complete" or something. i get quite a few orders and dont think i would be able to keep up.This was set up in such a way that your customers do not get the Points automatically upon order status incase the Points have to be deducted if the items are returned. You have the option of automatically crediting your customer with Points as soon as they have they have checked out though. Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
ntd Posted March 11, 2009 Share Posted March 11, 2009 I can't seam to find an answer in searching so I'll ask. If the customer want to pay with all points I don't want them to have to have to use a credit card also. Is there a way that the points can be a payment option. I have upgraded to the latest version of this mode. Thanks Quote Link to comment Share on other sites More sharing options...
pavansut Posted March 12, 2009 Share Posted March 12, 2009 Hi everyone..i've been using this great contribution for 3 months without any problem. But today i found out the point can't be deducted from the payment information page during the checkout. When I tick the Point redemption box and click continue, the total order is still the same & no points deducted (confirmation page). Really appreciate any help as my store is receiving order everyday. & sorry for my english. really need help. Thank you. I have the same thing happening. Is this something new that has cropped up? Quote Link to comment Share on other sites More sharing options...
teha908 Posted March 13, 2009 Share Posted March 13, 2009 hi im trying to make a site to only charge point how can i get it work out but,,,, when i check out there is a check box to ask if i wanna use point to pay if i dont choice to use point notting charges and order aprove how can i make the check box to auto checked or close the check box and auto use point to check out?? anyone have any idea?/? my site is : www.izoneoutlet.com Quote Link to comment Share on other sites More sharing options...
zipicip Posted March 19, 2009 Share Posted March 19, 2009 (edited) hello this message is for deep-silver who did a greet job I saw that a lot of u guys don't like the fact that redemptions point are not show on checkout_confirmation order_total modules and even more that there aren't deducted from the order I don't have time to implement but here is a hint: ( deep-silver made the module: ot_redemptions.php but he doesn't use it) on includes/classes/order.php at the end of the file where there is if (DISPLAY_PRICE_WITH_TAX == 'true') { $this->info['total'] = $this->info['subtotal'] + $this->info['shipping_cost']; } else { $this->info['total'] = $this->info['subtotal'] + $this->info['tax'] + $this->info['shipping_cost']; } Here u have to ask if u use as always if ((USE_POINTS_SYSTEM == 'true') && (USE_REDEEM_SYSTEM == 'true')) { and here u substract from order total the redemption } and if u want to display your module ot_redemptions.php on checkout page along with ot_subtotat, ot_total, ot_taxxes ... u need to add your module in mysql databes on configuration /// there is a section modules option gID = 6 and there is a option Installed Modules ot_subtotal.php;ot_shipping.php;ot_tax.php;ot_total.php The order is important because this is the order of display on checkout_confirmation So change and it looks like ot_subtotal.php;ot_shipping.php;ot_tax.php;ot_redemptions.php;ot_total.php Hope deep-silver will implement this because he did the contribution and know what I am missing. Sorry for my bad english. Edited March 19, 2009 by zipicip Quote Link to comment Share on other sites More sharing options...
day2 Posted March 23, 2009 Share Posted March 23, 2009 (edited) Has anyone experience redemption 4/point double deducted in Confirmation page?? say my customer have 200 pts@$1 each, and he tick to utilize point for this purchase, when at confirmation page, my site will still show $200 of point redeemed (which is correct) but the total will be deducted by $400 (which is the double of the redemption value). and it carry to the credit card gateway and my customer pay me less. Anyone know what has gone wrong?? Many thanks Edited March 23, 2009 by day2 Quote Link to comment Share on other sites More sharing options...
chooch Posted March 23, 2009 Share Posted March 23, 2009 (edited) I can recall a few issues of double redemptions being posted so you would have to search the thread to locate what triggered these mis-haps and what was done to fix them. On a better note, at least your payment module has been amended accordingly as it is carrying over the correct (albeit double redemption) order total. Once the double redemption issue is fixed the correct order total will be carried forward to your payment processor. Can you remember the last changes you made to your checkout payment and order total modules as they are probably what is causing the error. Has anyone experience redemption 4/point double deducted in Confirmation page?? say my customer have 200 pts@$1 each, and he tick to utilize point for this purchase, when at confirmation page, my site will still show $200 of point redeemed (which is correct) but the total will be deducted by $400 (which is the double of the redemption value). and it carry to the credit card gateway and my customer pay me less. Anyone know what has gone wrong?? Many thanks Edited March 23, 2009 by chooch Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
frankc420 Posted March 23, 2009 Share Posted March 23, 2009 Having a problem with the payment page being cut off. Viewing the HTML source, it's being cut right after: <!-- Points/Rewards Module V2.1rc2a Redeemption box bof --> on the checkout_payment.php file. I'm assuming the function 'points_selection()' isn't working correctly, can someone point me in the direction of where this function is defined or included? ------- <!-- Points/Rewards Module V2.1rc2a Redeemption box bof --> <?php if ((USE_POINTS_SYSTEM == 'true') && (USE_REDEEM_SYSTEM == 'true')) { echo points_selection(); if (tep_not_null(USE_REFERRAL_SYSTEM) && (tep_count_customer_orders() == 0)) { echo referral_input(); } } ?> <!-- Points/Rewards Module V2.1rc2a Redeemption box eof --> Quote Link to comment Share on other sites More sharing options...
day2 Posted March 24, 2009 Share Posted March 24, 2009 I can recall a few issues of double redemptions being posted so you would have to search the thread to locate what triggered these mis-haps and what was done to fix them. On a better note, at least your payment module has been amended accordingly as it is carrying over the correct (albeit double redemption) order total. Once the double redemption issue is fixed the correct order total will be carried forward to your payment processor. Can you remember the last changes you made to your checkout payment and order total modules as they are probably what is causing the error. I can't find the answer, but i manage to figure it out, it was the order_confirmation.php where the following code are disturbing: <?php if (MODULE_ORDER_TOTAL_INSTALLED) { $order_total_modules->process(); echo $order_total_modules->output(); } ?> by removing the $order_total_modules->process(); i got my problem solved.. Thanks for a helping hand.. Quote Link to comment Share on other sites More sharing options...
Hotclutch Posted March 24, 2009 Share Posted March 24, 2009 Hi All Doe anyone have an idea of how to exclude a payment module from Points and Rewards? i.e when a customer chooses payment option A then they are not elligible for Points and cannot redeem points against that order. Thanks Ashley Quote Link to comment Share on other sites More sharing options...
frankc420 Posted March 25, 2009 Share Posted March 25, 2009 (edited) Having a problem with the payment page being cut off. Viewing the HTML source, it's being cut right after: <!-- Points/Rewards Module V2.1rc2a Redeemption box bof --> on the checkout_payment.php file. I'm assuming the function 'points_selection()' isn't working correctly, can someone point me in the direction of where this function is defined or included? ------- <!-- Points/Rewards Module V2.1rc2a Redeemption box bof --> <?php if ((USE_POINTS_SYSTEM == 'true') && (USE_REDEEM_SYSTEM == 'true')) { echo points_selection(); if (tep_not_null(USE_REFERRAL_SYSTEM) && (tep_count_customer_orders() == 0)) { echo referral_input(); } } ?> <!-- Points/Rewards Module V2.1rc2a Redeemption box eof --> I found the solution to my problem by trial and error. What caused my problem was a bug in the minimum order value within the Points/Rewards configuration. Setting the value for it to nothing fixed it, but I wanted to use the minimum value, so the fix was to look at /includes/functions/redemptions.php - Look at line 336 and change it to read: global $cart, $currencies, $order; Thanks to the person that posted the above solutions to the minimum value bug. Edited March 25, 2009 by frankc420 Quote Link to comment Share on other sites More sharing options...
Dive Right In Scuba Posted March 25, 2009 Share Posted March 25, 2009 On discounted items, there is currently an option to turn points "on" or "off".....is it possible to give half points for sale items? So instead of Full points, they just get half, but they are still getting something.....? Any input or ideas would be greatly appreciated! Mike Quote Link to comment Share on other sites More sharing options...
mbi15 Posted March 26, 2009 Share Posted March 26, 2009 Hi This is probablt a stupid question, but where do I go to edit and approve rewards points in admin. I can configure how the module runs, but where do I go to actually control the aproval of points and see how many points each customer has etc?? Quote Link to comment Share on other sites More sharing options...
blr044 Posted March 28, 2009 Share Posted March 28, 2009 Did reinstall Points/Reward after many months with v2..1rc2a. Am having two issues. Doing a test purchase w/o P/R all figures is correct with correct sub-total. But clicking the redeem points box, the figures is coorect but the sub-total is incorrect. Doing th math, points is being deducted twice: Sub-total $128.35 Points: - $ 14.00 S/H: $ 16.69 13% over 99.00 Tax: $ 8.34 6.5% ---------------------------------- Sub-Total: $125.38 Should be $ 139.38 Second issue after points has been approved or added, customer does not receive notification of points, even though in admin, it states customer has received notice. Quote Link to comment Share on other sites More sharing options...
Guest Posted March 28, 2009 Share Posted March 28, 2009 (edited) Okay I have been looking for a solution to my problem with loading this great mod and I can not seem to find an answer. I was able to get everything loaded however when I try to test it using less points then the order total and selecting a form of payment I am stuck in a loop getting the following message: Points value are not enough to cover the cost of your purchase. Please select another payment method I have even tried having enough points to cover the cost and having a limit set of how many points can be redemed and the same thing is happening. I have not yet loaded my paypal payment mod so I know its not that. I have also checked, double check and triple checked all of my files. I am thinking this has something to do with the checkout process or payment process php files but I am not seeing anything I have missed added or changing. Any help would be great!!!! PEACE, WISDOM & GRACE Edited March 28, 2009 by GringoRico Quote Link to comment Share on other sites More sharing options...
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