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The e-commerce.

Where are Customer Passwords Found?


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Hello...I Have a customer who has forgotten his password to his account. Where in the admin site is where I would find place to determine/edit customer passwords? I see nothing in Customer Orders or Cutomers listing for the passwords..any help is appreciated! Thanks

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As far as I know customer passwords are encrypted so you do not have access to them. If you need to get into a customers account there is a contribution called Master Password which will let you in any customers account. But if you change their password then they will get an email giving them their new password.





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JR is correct, passwords are encrypted.


Can't you just point your customer to the 'Forgotten My Password' page?


"If you've forgotten your password, enter your e-mail address below and we'll send you an e-mail message containing your new password."

"Buy the ticket, take the ride..." -HST

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