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Where are Customer Passwords Found?


lonestar

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Hello...I Have a customer who has forgotten his password to his account. Where in the admin site is where I would find place to determine/edit customer passwords? I see nothing in Customer Orders or Cutomers listing for the passwords..any help is appreciated! Thanks

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As far as I know customer passwords are encrypted so you do not have access to them. If you need to get into a customers account there is a contribution called Master Password which will let you in any customers account. But if you change their password then they will get an email giving them their new password.

 

HTH

 

Peter

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JR is correct, passwords are encrypted.

 

Can't you just point your customer to the 'Forgotten My Password' page?

 

"If you've forgotten your password, enter your e-mail address below and we'll send you an e-mail message containing your new password."

"Buy the ticket, take the ride..." -HST

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