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The e-commerce.

When a customer can't order more than 1 item..


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Something is obviously wrong with their browser, because they reported they couldn't order more than one item - other customers have ordered multiple items just fine - anyone know what could be wrong?

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Despite your vague description, I would hazard a guess that you are using javascript in some way to update quantites, and they have javascript turned off.

It is not likely to be "something wrong with their browser"...

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