kghammond Posted April 30, 2005 Share Posted April 30, 2005 I just got FedEx realtime shipping rates installed. I am getting very high shipping rates via their API. For instance, I have a 5 lbs box and I setup an address across the city to a different zip code and it is returning $54.83 for shipping. Is there something I did wrong? Any ideas how I can troubleshoot this? Thank You, Kevin Quote Link to comment Share on other sites More sharing options...
kghammond Posted April 30, 2005 Author Share Posted April 30, 2005 I think I figured out my problem. I have the mandatory insurance set at anything over $100 and the item I was testing with had a $10,000 value, so I think the high rates was due to the insurance. It would be nice to have this broken out in a seperate line and make it optional. I think I will just add a header to the shipping section that states all items are quoted with mandatory insurance and to contact us if you want to order without shipping insurance. Quote Link to comment Share on other sites More sharing options...
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