Live Support Plus v1.5.1

[discxpress]

Hello everyone!!!!! I decided to post this topic because I'm rather new to PHP. I see that this is an upgrade to the version 1.0. It fixed a lot of bugs that the previous version contained. I'm having a few problems trying to get this to work properly. From what I can see, it is a great contrib. So I'm inviting everyone that use this contrib to participate in this thread. I would like to begin by asking someone to help me with these problems. If there is a thread supporting this contribution, please point me to it.

 

 

(1) When testing to see what'll happen if a customer clicked on the "Get help now" link, I'm transferred to /client.php. But the error message indide the chat box says "Error loading language strings" Where do I go to fix it? How do I fix it?

 

(2) When I try to login from the Admin CP, I put my name and password in the boxes and click login "Please wait..." then " invalid username/password" shows but never goes beyond that Also at the top of /staff.php is this error message: "Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /home/discxpre/public_html/live_support/config.php on line 12"

 

 

Thanks to All!!!!